Job Description

StretchLab Yaletown is seeking a

membership sales associate to join our team

About the role

We are seeking a motivated and enthusiastic individual to join our team as a Membership Sales Representative. You will be responsible for promoting and selling memberships to potential customers and assisting our existing members maximizing their experience with StretchLab. This is an excellent opportunity for someone with a passion for sales and customer service to join a dynamic team.

You will co-manage the front desk with the front-of-house team, including General Manager and other Membership Sales Associates in a collaborative, goal-oriented environment.

Responsibilities:

Initiate a high volume of outbound inquiry follow-up calls Oversee prospective member follow-up (phone, text, email) Present available services to prospective members - including closing sales Complete memberships sales and related membership management Greet and check-in clients and prospects when they enter the studio Book and confirm stretches/appointments Provide exceptional customer service, addressing any questions or concerns Conduct studio tours for prospective members & referral partners Participate in special events (health fairs, grand openings, sporting, community and grassroots opportunities) to promote the studio Assist with social media marketing, campaign emails Ensure studio cleanliness and tidiness is maintained
About you

In your cover letter you will elaborate on fit potential for the role. You love fitness, health, and well-being with a passion for stretching, mobility and flexibility. You find it extremely rewarding to help clients benefit from stretching - whether it is to achieve a new PR or enjoy a more active lifestyle. You are driven to actively build a brand with consistent hard work and sales-focused efforts. And you are looking to join a great team where you contribute to making it amazing place to work.

You're already living our company values:

Freedom Energy Growth Community Compassion
Your qualifications:

Track record of success with telephone sales and inquiry follow-up Excellent sales, communication, and customer service skills required Goal-oriented with an ability to achieve sales in memberships and retail Proficient computer skills Ability to learn and use the studio software Excellent communication skills - telephone, written & in person Thrive in a growth and performance culture with using metrics to set and exceed goals and objectives on an ongoing basis.
Employment details

Job Type: Permanent, part-time, full-time (20 hours/week minimum)

We offer competitive compensation which includes commissions and bonuses (and free stretches!)

Base hourly wage + commission & bonuses: $18.00 to $30.00 / hour

Supplemental Pay:

Bonuses

Commissions

Benefits

Flexible schedule

Paid training

Free stretches

Employee discount

About StretchLab

StretchLab is the industry leader in offering one-on-one assisted stretching. With Co-Founders coming from the Personal Training industry, Stretch Lab has created a variety of offerings to empower clients to 'Live Long'. StretchLab has gathered a team of experts already certified in an array of related fields including personal training, physical therapy, chiropractic medicine, yoga, Pilates, and more.

StretchLab prides itself on having the finest team of stretching professionals. StretchLab's proprietary Flexologist(TM) training ensures that their client's receive a world class stretching session.

StretchLab is part of the Xponential Fitness group with over 500 locations open across North America. By joining our team, you will contribute to the success of and be part of the first StretchLab in Vancouver!

Additional locations are coming and there will be growth opportunities.

Visit https://www.stretchlab.com/location/yaletown for more information.

Contact yaletowngm@stretchlab.com for more information or to apply.

Job Type: Part-time

Pay: $18.00-$30.00 per hour

Expected hours: No less than 20 per week

Benefits:

Flexible schedule
Shift:

Day shift Evening shift Morning shift
Work days:

Monday to Friday Weekends as needed
Work Location: In person