Job Description

The Sales Associate is accountable for achieving daily personal sales results and customer service standards while following our Fundamental Selling Skills program and meeting key performance indicators. They will also assist the Store Management Team in maintaining all operations of the store.


Job Duties:


• Meet or exceeds daily personal sales goals and key performance (KPIs) indicators
• Uses Fundamental Selling Skills to provide an outstanding customer experience
• Delivers Customer Service standards ensuring an excellent customer experience is provided at all times
• Promotes Campaign Goals
• Sells Northern as a brand by using all product knowledge and the Northern name
• Processes Customer purchases quickly and accurately at cash register
• Demonstrates open, respectful and courteous communication
• Follows Company directives and initiatives and works in a safe and secure manner
• Assists in store visual layouts and maintains visual standards
• Assists in preparation of product
• Performs various tasks to ensure a neat, clean and well-presented store
• Performs other duties as assigned


Requirements:


• Retail Sales/Customer Service experience in a specialty store, preferably apparel
• Proven ability to attain or exceed sales goals (KPIs)
• Passionate about fashion and proven ability to build outfits for customers
• Demonstrates initiative and works well with a productive team
• Flexible; able to work flexible hours to match business needs including evenings and weekends
• Ability to adapt to the needs of the customer and store team
• Builds relationships, trust and loyalty
• Strong communication skills
• Ability to work independently with confidence