Job Description

Who Are We?

Kiokii And is a premier one-stop retail platform offering Asian trendy products in North America. We provide a huge selection of high-quality and top-hit products from Asia including cosmetics, skincare, beauty, accessories and lifestyle. With our rapid growth, we have 15 stores across Canada to-date and more to come!

We are thrilled to announce the opening of our new store at CrossIron Mills and are looking for enthusiastic applicants to join our team as Full-Time/Part-Time Sales Associates!

About the Role

As a Sales Associate, you will provide top-tier customer service with outstanding product knowledge to all clients. Including but not limited to...

Greet all customers with enthusiasm and deliver an exceptional shopping experience in a friendly and professional manner Assess customer needs and inquiries by asking open-ended questions to provide personalized solutions, leveraging your in-depth product knowledge to support them in selecting the right products Stay informed about current sales and ongoing in-store promotions to keep customers updated and enhance their shopping experience Ensure smooth and accurate customer transactions by efficiently utilizing our point-of-sale system and Kiokii Loyalty Reward Membership Program Foster positive relationships with customers to encourage repeat business and long-term brand loyalty Maintain a clean, organized, and visually appealing sales floor Collaborate with team members to support daily store operations and achieve goals Performs ad-hoc duties as assigned

What We're Looking For

Previous retail, sales, or customer service experience preferred A deep enthusiasm for the Asian beauty industry, with a commitment to learning, sharing knowledge, and staying informed on the latest products and trends to better serve customers Excellent communication and interpersonal skills Team-oriented with a friendly and energetic personality Strong problem-solving abilities and able to adapt to customer needs Ability to work in a fast-paced environment and multitask effectively Basic math proficiency and ability to handle cash and transactions accurately
Job Types: Full-time, Part-time

Pay: From $15.00 per hour

Benefits:

Store discount
Application question(s):

Are you looking for a Part-Time or Full-Time position? (For Full-Time positions, we require open availability and guarantee a minimum of 4 shifts per week. For Part-Time positions, we ask for at least 4 days of availability, with a minimum of 1-2 shifts per week.) Which days are you available to work? (The more availability, the better!) Why are you interested in working at Kiokii? Do you have any upcoming travel plans or commitments in the next 6 months that could affect your availability? How long would it take for you to commute to the mall? How soon would you be able to start if you were offered the role?
Work Location: In person