Job Description

Job Summary

The Sales Associate is responsible for delivering exceptional customer service in a fast-paced retail environment while performing a variety of tasks that ensure smooth store operations. The incumbent will ensure efficiency, accurate pricing, and well-stocked shelves.

Key Responsibilities & Expectations

Customer Service Excellence

Greet customers warmly and provide prompt, courteous, and efficient service. Assist customers in selecting appropriate merchandise and offer knowledgeable advice.

Cashier Functions

Operate all point-of-sale equipment, including cash registers, with speed and accuracy. Record and collect payments for purchases while keeping accurate records of transactions (cash, in-house charges, credit/debit cards, gift cards). Reconcile sales records with cash and credit information daily, ensuring accuracy and balance. Follow proper procedures for returns, refunds, and special orders, according to store policy.

Merchandising & Inventory Control

Unload incoming trucks and check merchandise against invoices to identify shortages, damaged goods, or back-orders pertaining to position. Update prices on merchandise, bins, and displays as needed, and ensure all products are correctly priced. Maintain an organized, clean, and tidy stock area. Build and remove special displays for promotions, sales, and other events, and reorganize stock after the events. Participate in regular cycle counts and assist with annual inventory counts. Record and process special orders for non-stock or out-of-stock items, and record and reorder merchandise according to store buying procedures. Assist customers with carrying large or heavy items to their vehicles. Ensure products, price tags, signage, and promotional displays are clean, current, and well-presented. Maintain stock levels on shelves by replenishing and restocking merchandise efficiently and accurately. Support inventory management through regular cycle counting, replenishing stock, and maintaining appropriate inventory levels.

Store Readiness & Maintenance

Support opening and closing procedures, including security measures and housekeeping duties. Keep the checkout area, shelves, and merchandise displays neat, tidy, and well-organized. Assist with general housekeeping duties, ensuring cleanliness and orderliness throughout the store.

Professionalism & Appearance

Maintain a professional, well-groomed appearance in line with the store's uniform policy.

Safety & Security

Monitor for potential shoplifting incidents and take appropriate actions as per store policy. Follow and enforce safety protocols to ensure a secure environment for employees and customers.

Team Support & Training

Assist in training new personnel. Attend store meetings, training sessions, and professional development opportunities. Support store management with additional duties or special projects as assigned.

Qualifications

High School Diploma or equivalent preferred. Previous retail experience is an asset. Ability to work a flexible schedule, including weekends and holidays. Strong communication and interpersonal skills. Ability to work cooperatively as part of a team. Willingness to learn and continuously develop professional skills.

Working Conditions

Work in a fast-paced environment that requires long periods of standing and walking. Exposure to dust and strong odors. Lift and carry merchandise weighing up to 50 lbs.
Job Type: Part-time

Pay: From $16.50 per hour

Benefits:

Designated paid holidays On-site parking Store discount
Ability to commute/relocate:

O'Leary, PE: reliably commute or plan to relocate before starting work (required)
Application question(s):

Are you eligible to work in Canada?
Work Location: In person