Job Description

La Senza Montreal Eaton Centre is looking to hire a part-time sales associate - someone who has a retail experience and is passionate about customer service. The max hours per week is 25 hours and must have 3 days of availability.

La Senza sales associates deliver a best in class, captivating, branded customer experience that builds loyalty and enables consistent sales and profit growth. They drive personal sales and SPAH performance and demonstrate all expected selling behaviors plus embody all attributes of La Senza sellers. They live our values and represent the brand in their behaviors.

Role and Responsibilities

Focused on building new and lasting customer connections, delivering highly satisfying customer experiences. Consistently lead the La Senza selling model with confidence, passion and expertise for the brand. Responsible for creating a shopping experience that is effortless, inspiring and productive through expert product knowledge and cultivating relationships with customers to elevate the shopping experience. Develop customer loyalty and following. Promote and display teamwork across all zones to ensure the customer's journey is seamless. Process customer transactions, returns or exchanges accurately and efficiently and create lasting customer impressions Demonstrate knowledge and insight regarding inventory availability, customer requests and provide feedback on the product to store leadership. Understand, adhere to and reinforce brand standards Reinforce all activities related to providing a safe working environment Maintain an awareness of loss prevention by supporting a culture of honesty and connecting the links between customer service, associate engagement and shrink Assist with merchandise preparation for sales floor replenishment including ensuring merchandise is accurately priced in accordance with markdowns, markups and promotions o Replenish merchandise to standard to create a full and abundant store, ensuring visual displays are maintained according to standards.
Qualifications

Embraces the organization's mission Meets defined availability criteria, including nights, weekends and non-business hours Ability to work as part of a team A genuine desire to provide excellent customer service Excellent listening, organization and follow through skills Ability to connect with and relate to customers and build meaningful relationships
Job Type: Part-time

Pay: $16.10 per hour

Expected hours: No more than 25 per week

Benefits:

Flexible schedule Store discount
Application question(s):

What are your availabilities Monday to Sunday? C'est quoi vos disponibilites de lundi au dimanche?
Work Location: In person