Job Description

LEVIDA FURNITURE IS LOOKING FOR A FULL TIME/ PART TIME FURNITURE SALES ASSOCIATE!

About us: We are a leading furniture retailer in Ontario, specializing in high-quality and stylish home furnishings. Our mission is to help our customers create beautiful, functional living spaces with exceptional service and expertise.

We are seeking an enthusiastic and customer-focused Sales Associate to join our team. In this role, you will be the catalyst of the business; selling quality merchandise and helping our valued customers turn their dream homes into reality. As a member of our team, you will help customers with their purchases and answer any questions they may have, as well as provide support and assistance to your colleagues.

Key Responsibilities :

Greet customers and provide personalized assistance throughout their needs.

Assist customers in finding furniture pieces Understand customer needs and offer solutions from our product lines (living room, dining, bedroom, accessories) that suit their style, budget, and space requirements.

Develop an in-depth understanding of the furniture selection, including materials, designs, dimensions, and care instructions.

Explain the features and benefits of various products to help customers make informed decisions.

Guide customers through the purchasing process, from selection to finalizing transactions.

Handle questions, concerns, and objections with professionalism and patience.

Assist customers in placing orders, arranging financing, and scheduling deliveries.

Verify order accuracy and coordinate follow-ups to ensure customer satisfaction.

Address customer concerns, product issues, or complaints promptly and effectively.

Meet or exceed personal and team sales targets by employing effective selling techniques.

Meet or exceed individual and team sales targets, including Value Added Products and Services (VAPS) and product protection.

Adhere to company policies, safety guidelines, and ethical sales practices.

Educate customers about policies related to warranties, returns, and exchanges.

Performing various other duties, as assigned

What you need to bring:

Previous retail sales experience (furniture or home decor is a strong asset).

Excellent communication and interpersonal skills.

Customer-service mindset with a positive attitude.

Ability to multitask and being a team player

Strong organizational skills and attention to detail.

Ability to work flexible hours, including evenings and weekends.

MUST BE FLUENET IN ENGLISH

MANDARIN IS ADDITIONAL VALUE.

Education: Secondary (high) school graduation certificate

Experience: Minimum 2 years experience in retail/ customer service

What We Offer

Base salary + commission.

Employee discounts on furniture and accessories.

Supportive team environment and training opportunities.

Opportunities for growth within the company.

Associate Referral Program

Free On-site parking

Commitment to Equity, Diversity, Inclusion & Belonging (EDI&B)

At SCC/DV, we are committed to building a company culture of inclusion and diversity where differences are embraced and valued, this allows us to better understand and meet the needs of our customers and the communities we serve. We want to ensure every job applicant is treated fairly and with respect regarding race, national or ethnic origin, religion, age, gender, sexual orientation, or disability

Job Types: Full-time, Part-time

Pay: $34,400.00-$88,453.73 per year

Benefits:

On-site parking Store discount
Work Location: In person