Job Description

Company description

Retail store stocking a wide range of themed party supplies, costumes & holiday decorations.

Job description

JOB DESCRIPTION: Sales Associate

Summary

The Sales Associate team member works in a fast-paced environment that involves constant interaction with customers, delivering friendly and courteous service while explaining product benefits and fulfilling customer needs. This role also involves store maintenance such as stocking shelves, merchandising and general housekeeping. Weekend availability is required.

Responsibilities and Tasks

Customer Service

Meet, greet and thank customers and provide friendly, informed service.

Guides customer to the location of requested items.

Locates products in the warehouse.

Suggest value-added and related products by actively listening to customer needs.

Use creativity to design balloon decor and bouquets for every holiday and occasion.

Learns about new products on a regular basis.

Operations

Ensures that retail basics tasks are executed efficiently (e.g., stocking, labels, facing, etc.).

Stocks shelves and merchandise display areas using modules and planograms as guidelines.

Knowledge and proficiency in the use of helium to prepare balloon bouquets.

Process customer transactions through the POS system.

Requirements

Weekend Availability

Retail sales experience

Required Skills and Abilities

Highly approachable, customer-oriented individual who thrives on offering exceptional service to customers.

Belief in the Party City Values of honesty, integrity and respect.

Effective oral communication skills (e.g., probing, listening, etc.) and the ability to maintain professional communication, even in challenging situations.

Ability to complete retail tasks according to instructions and to demonstrate responsibility for outcomes.

Ability to work in a fast-paced team environment that provides assistance and support to co-workers to achieve common goals.

Ability to resolve customer issues.

Ability to adapt and cope with challenging and changing situations.

Positive attitude, punctuality and solid work ethic.

Potential Career Opportunities

Next levels: Store Supervisor, Store Manager

Physical Demands and Working Conditions

Lifting, carrying, pushing and pulling up to 25lbs daily.

Standing/walking for 8 hours.

Ability to climb a ladder while carrying products of various weights.

Job Types: Part-time, Permanent, Temporary

Pay: From $17.85 per hour

Expected hours: 16 per week

Work Location: In person