We are seeking a dynamic and customer-focused Sales Associate to join our retail team. The ideal candidate will possess excellent communication skills, a passion for technology and its applications, and the ability to effectively engage with customers. This role involves providing exceptional customer service, demonstrating products, and driving sales through upselling techniques. Bilingual skills and experience in retail or technical sales are highly valued to enhance our diverse customer interactions.
Duties
Greet customers warmly and assist them in finding products that meet their needs
Conduct product demonstrations and explain features to customers, highlighting benefits
Engage in upselling and cross-selling to maximize sales opportunities
Manage point-of-sale (POS) transactions accurately, including cash handling and processing payments
Maintain merchandising standards and ensure product displays are attractive and organized
Provide excellent customer service by addressing inquiries, resolving issues, and ensuring satisfaction
Keep track of inventory levels and communicate stock needs to management
Utilize strong communication skills to educate customers about products and promotions
Manage time effectively to serve multiple customers efficiently during busy periods
Uphold phone etiquette when handling inquiries via phone or online channels
Experience
Prior experience in retail sales, preferably in technology or related fields
Knowledge of POS systems, cashiering, and basic math skills for transactions
Bilingual abilities (English plus another language) are highly desirable for serving a diverse clientele
Experience with product demos, merchandising, and technical sales is a plus
Strong organizational skills with the ability to multitask in a fast-paced environment
Excellent communication skills, including phone etiquette and customer service excellence
Ability to work well under pressure with effective time management skills
Knowledge of the software Mozaik and about kitchen cabinetry
Join our team as a Sales Associate if you are passionate about technology, enjoy engaging with customers, and thrive in a retail environment that values professionalism and teamwork.
Commission-based salary.
Job Type: Full-time
Pay: $15.00-$21.74 per hour
Expected hours: 16 per week
Benefits:
Flexible schedule
On-site parking
Work Location: In person
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