Job Description

Well known for our solid worldwide reputation, Hertz is proud to be the largest car rental company. At Hertz, we know service excellence is built on our employees. We recognize that you are a unique individual and we understand that you value benefits and rewards that provide flexibility, choice, and control. Benefits to working at Hertz can include health benefits such as medical, dental, vision, tuition reimbursement, online learning and development, employee discounts, retirement plan and much more! Join the winning team at a company whose reputation speaks for itself\xe2\x80\xa6 As a Sales and Service Associate, you will be responsible for..

• Qualifying and processing customer rentals
• Cleaning/refueling vehicles
• Qualifying and processing customer rentals with accuracy and detail
• Persuasively selling optional services
• Processing customer rental returns
• Responding to customer inquiries, providing directions in a courteous and expeditious manner
• Adhering to all company policies and procedures.
• Monitoring fleet availability for reservations and walk-ins
• A commitment to continuous improvement in an ever-changing industry
• Related duties as required

******************************** Largement reconnue pour sa solide r\xc3\xa9putation mondiale, Hertz est fi\xc3\xa8re d\xe2\x80\x99\xc3\xaatre la plus grande compagnie de location de voitures au monde. Chez Hertz, nous savons que l\xe2\x80\x99excellence de notre service repose sur nos employ\xc3\xa9s. Nous reconnaissons que vous \xc3\xaates un individu unique et nous comprenons que vous appr\xc3\xa9ciez les avantages et les r\xc3\xa9compenses offrant du choix et de la flexibilit\xc3\xa9. Les avantages de travailler chez Hertz peuvent inclure l\xe2\x80\x99assurance des soins m\xc3\xa9dicaux, dentaires et de la vision, le remboursement des droits de scolarit\xc3\xa9, l\xe2\x80\x99apprentissage et le perfectionnement en ligne, des remises pour les employ\xc3\xa9s, un r\xc3\xa9gime de retraite et plus encore! Joignez-vous \xc3\xa0 une \xc3\xa9quipe gagnante, au sein d\xe2\x80\x99une entreprise dont la renomm\xc3\xa9e parle d\xe2\x80\x99elle-m\xc3\xaame. En tant qu\xe2\x80\x99associ\xc3\xa9 \xc3\xa0 la vente et au service, vous aurez les responsabilit\xc3\xa9s suivantes :

• Nettoyer les v\xc3\xa9hicules et faire le plein d\xe2\x80\x99essence.
• Valider et traiter les locations des clients avec exactitude et en accordant de l\xe2\x80\x99attention aux d\xc3\xa9tails.
• Promouvoir les services facultatifs de mani\xc3\xa8re convaincante.
• Traiter les retours de location.
• R\xc3\xa9pondre aux questions des clients et renseigner ceux-ci de mani\xc3\xa8re courtoise et diligente.
• Respecter toutes les politiques et proc\xc3\xa9dures de l\xe2\x80\x99entreprise.
• Surveiller la disponibilit\xc3\xa9 du parc de v\xc3\xa9hicules pour les r\xc3\xa9servations et les locations sans r\xc3\xa9servation.
• Vous engager envers l\xe2\x80\x99am\xc3\xa9lioration continue dans une industrie en constante \xc3\xa9volution.
• Accomplir d\xe2\x80\x99autres t\xc3\xa2ch

b Qualifications:

• Previous customer service experience and strong sales skills.
• Ability to work in a fast paced environment with a variety of tasks.
• Ability to demonstrate professionalism, enthusiasm, and outstanding communication skills.
• Detail oriented.
• Flexibility to work days and weekends
• Computer literate.
• Proficiency in English.
• Secondary School Diploma/GED (preferred)

Hertz is an Equal Opportunity Employer EEO/AA: Females/Minorities/Disabled/Vets **************************** Qualifications requises :

• Exp\xc3\xa9rience en service \xc3\xa0 la client\xc3\xa8le et excellentes habilet\xc3\xa9s en vente.
• Capacit\xc3\xa9 de travailler dans un environnement au rythme rapide et d\xe2\x80\x99accomplir un \xc3\xa9ventail de t\xc3\xa2ches.
• Capacit\xc3\xa9 de faire preuve de professionnalisme, d\xe2\x80\x99enthousiasme et d\xe2\x80\x99habilet\xc3\xa9s exceptionnelles en communication.
• Souci du d\xc3\xa9tail.
• Capacit\xc3\xa9 de travailler le jour et la fin de semaine.
• Bonnes connaissances en informatique.
• Ma\xc3\xaetrise de l\xe2\x80\x99anglais.
• Dipl\xc3\xb4me d\xe2\x80\x99\xc3\xa9tudes secondaires ou formation g\xc3\xa9n\xc3\xa9rale.

Hertz souscrit au principe d\xe2\x80\x99\xc3\xa9galit\xc3\xa9 en mati\xc3\xa8re d\xe2\x80\x99emploi. * Remarque : La forme masculine est utilis\xc3\xa9e uniquement dans le but d\'all\xc3\xa9ger le texte. At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture \xe2\x80\x93 and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. Qualified applicants with criminal histories will be considered for employment in a manner consistent with applicable federal, state and local law. Hertz is a drug free workplace. EOE, including disability/veteran Job Type: Full-time Salary: $14.50-$15.00 per hour Shift:

• 8 hour shift