Job Description

Company Description
When you join the TWIS team, you are joining a community of like-minded professionals where your opinions are valued and expected. You will have the opportunity to provide feedback on departmental goals, to work collaboratively with others, and to continuously improve your professional skills. Regardless of your role or your location, you are joining a community where every employee contributes to the evolution of our culture and our brand. Our team is currently looking for a/an:
Sales & Service Broker - Personal Lines and Lifestyle*
What you will do: *
As a member of our team, your responsibilities will include:

• Servicing personal lines policies as well as Lifestyle products - motorcycle, classic cars.
• Identifying and explaining appropriate coverage to clients.
• Assisting with cross selling other products such as Motorcycles, classic cars, boats, RV's etc.
• Generating policies, calculating premiums and establishing payment methods.
• Communicating with clients regarding existing and possible changes to coverage, in-person, by telephone or email.
• Filing applications, attachments and conversation notes in the appropriate location according to the workflow (paper files or electronically in Power Broker and applied services.
• Responding to questions from client's in-person, by telephone or email.
• Reporting claims to the insurance company and follows up with the client.
• Attending trade shows to answer questions or places coverage for clients.
• Filing applications in the appropriate location.
• Processing endorsements and cancellations at the request of clients.
• Upholding privacy standards when dealing with confidential information.

Qualifications*
What you will bring: *
If this opportunity sounds interesting, and you meet the following requirements, you might be the person we're looking for. We need someone who has:

• Completion of secondary school
• Registered Insurance Broker license is required (AMF or other National Licensing would be considered an asset).
• Willing to get licensed Nationally (excluding Quebec)
• CAIB, CPIB, CIP, FCIP, CRM or other industry designations are an asset
• Working knowledge of Microsoft Word, Microsoft Outlook and Microsoft Excel
• Familiarity with Power Broker or another broker management system is an asset
• Familiarity with Aviva's LeisureQuote is an asset
• Proven experience offering client-focused solutions and building long-lasting relationships
• Knowledge of antiques autos, collector cars and motorcycles is an asset.
• Excellent communication skills, written and verbal
• Ability to communicate in French is an asset

We also consider your potential._ If you know you have what it takes to do the job but your experience doesn't exactly match the qualifications above, we encourage you to apply and provide us with more details about why you think you would be a great fit._Additional Information*
What we offer: *

• Competitive salary and bonus structure
• Industry-leading employer-paid group benefits that start on your first day
• Defined benefit pension plan
• 100% coverage of continuing education and licensing fees (including RIBO and AIC courses)
• Flexible work from home and hybrid options
• Opportunities for advancement

TWIS is more than_ just_* a place to work.* In addition to competitive salaries and industry-leading benefits, TWIS offers a work environment where your opinions are valued and expected! Our employees have the opportunity to provide feedback on departmental goals, to work collaboratively, and to continuously improve their professional skills. We take pride in our employee programs, including health and wellness initiatives, social events and much more! To recruit the best, we offer the best. For more information on TWIS, visit the 'About Us' page on our website.
If you are interested in this opportunity, please apply online.
OTIP and its group of companies strive to create an accessible and inclusive work environment where everyone is treated with respect and dignity. Upon individual request, we will endeavour to remove any barrier to the recruitment and selection processes and provide accommodations for persons with disabilities.
As a business, we protect what matters most to our members. As an employer, we value what matters most in our workplace. Together, this includes fostering a diverse, equitable and inclusive environment for all. We are committed to learning and evolving so we can continue to celebrate what makes us special. You are who you are, and our differences are what make us unique.
We are an equal opportunity employer and encourage applications from all qualified individuals. We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.Location: 1400 Saint Laurent Boulevard, Ottawa, ONJob Type: Full-time