Job Description

Business Line: Personal Lines, Sales Hours Per Week: 35 (Full-Time) Location: Ontario – Any, Hybrid (https://www.nfp.ca/about-nfp/find-an-office) Job Duration: Full-Time, Permanent
About the Role NFP Canada is devoted to growing and developing our employees from day one. Our Personal Lines Insurance Division is comprised of a diverse group of talented insurance professionals who are committed to providing a best-in-class experience and products to our clients. The Personal Lines Sales team is looking for an energetic and passionate Insurance Client Executive / Insurance Broker who will leverage their industry knowledge and experience and offer customized personal insurance coverage that will protect, comfort and recover, providing peace of mind to new and existing clients. . What You’ll Do

• Providing expert advice, recommendations, and counseling to prospects about their personal insurance coverage geared to their unique needs and exposures
• Meeting and/or exceeding individual sales targets as well as department goals
• Preparing documentation for prospects: complete applications for, issue insurance certificates, and set application for processing by internal or external keying team
• Maintaining professional and collaborative relationships with key underwriters
• Resolving any concerns or complaints with a professional demeanor by leveraging product and service knowledge
• Quoting new prospects using Applied Rating Services or Company Portals
• Representing the brokerage at industry functions when required
• Keeping current on industry changes, underwriting rules, and workflow processes
• Actively participate in training initiatives

What You Bring

• RIBO License (Registered Insurance Brokers of Ontario) in good standing required; AB Gen 1 or another provincial license an asset
• Typically, more than 2 years of industry and/or personal lines experience

• Extensive experience with Major Domestic Personal Lines Markets (Intact, Aviva, Economical, etc.)
• Passion for sales with exceptional quoting skills; committed to delivering a top-notch client experience

• Possess and display a professional presentation and demeanor as well as a solid understanding of the personal insurance business in a sales-focused environment
• Proven experience working in a high volume and/or fast-paced environment
• Previous experience in a Contact Centre environment is an asset
• Excellent computer skills expected including fluency in Broker management systems – EPIC & ARS fluency are an asset
• Ability to quickly learn the NFP business model and value proposition
• Ability to work collaboratively with others, both in person and virtually
• Strong oral and written communications skills

• The ability to communicate clearly and explain complex concepts in both official languages (French and English) is an asset

• Professional insurance designation is a plus (such as CAIB, CIP, CRM, etc.)

Who We Are We’re NFP, a 5x Best Places to Work award winner in Insurance, a 5-Star Brokerage award winner from Insurance Business Canada Magazine, and a recognized Elite Agency award winner. We enable client success through the expertise of over 950 employees based in Canada, more than 6,000 employees globally, investments in innovative technologies, and enduring relationships with highly rated insurers, vendors, and financial institutions. NFP is the 5th largest benefits broker by global revenue (Business Insurance), 10th largest property and casualty agency (Insurance Journal), and 12th largest global insurance broker (Best’s Review). Our personal commitment to our team and our clients have created long-lasting and successful relationships across our growing 300+ Canadian, U.K, and U.S. office locations. To learn more, please visit https://nfp.ca/private-client-resources/personal-insurance.
What’s In It For You

• A competitive wage including a performance bonus, group health and dental benefits from day one, flexible leave days, RRSP matching, and continuing education assistance/reimbursement
• Access to NFP’s robust online talent development platform that facilitates knowledge sharing, and enables you to track as you progress through the various programs
• A Focus on Employee Well-being including partnerships with well-regarded Health & Wellness organizations
• Partnerships with several major insurance carriers, mutuals, and MGAs
• Opportunities to grow as a professional and advance career with a clear direction, fully utilizing your potential
• A motivating work atmosphere
• A global team of insurance experts with strong leadership focused on employee retention, growth, industry innovation, and collaboration

Our employees are the foundation of our success. NFP is a big company — a growing, inclusive team of individuals supporting each other’s passions and engaging with the community. We understand that more people mean more experience, more expertise, more diversity of thought, and more opportunities to understand the world we share together. By embracing organic collaboration and innovation, we are able to integrate an array of ideas and perspectives to continuously refine what we do and how we do it. Building a diverse, collaborative and innovative team requires leadership, deliberate action, and ongoing measurement. We actively support the well-being of our employees with benefits and programs driven by recognition, community, financial wellness tools, development, and inclusion, fostering personal and professional growth that keeps us moving forward. Beyond our office walls, we’re dedicated to serving the community around us. Every day we make proactive choices to take care of the communities in which we live and work. From charity drives and community service outings to other company-sponsored events, our employees donate their time and raise funds on behalf of great causes across the country. Our business is built on the personal level. Whether it’s in our offices, on a call, out in the field or anywhere you can find us in the world, we’re starting the conversations that create a more secure future for everyone. Accommodations are available on request for candidates taking part in all aspects of the selection process.