Job Description

About

Refresh

Founded in 2006 by Scott with over 20 years of cleaning expertise,

Refresh Carpet & Upholstery Care

has become a trusted name across the Greater Vancouver area. In 2015, we partnered with

Coronation Business Group

, giving us the strength of a larger management company while maintaining the warmth of a close-knit team.

We proudly serve both residential and commercial clients, specializing in carpet, upholstery, and area rug care -- with a focus on professionalism, quality, and long-term customer relationships.

The Opportunity

We're looking for a

Rug Room Manager

to lead and oversee the care of area rugs in our Port Coquitlam facility. This is a hands-on role for someone who takes pride in craftsmanship, organization, and quality control. You'll manage the end-to-end process -- from intake and cleaning to inspection, packaging, and delivery -- ensuring every rug receives the premium care our clients expect.

What You'll Do

Oversee all rug cleaning operations in our facility, ensuring timely and quality results. Pick up, clean, and deliver area rugs according to schedule. Perform detailed pre-inspections and post-cleaning checks, documenting condition and cleaning reports. Identify appropriate cleaning methods and chemical solutions for various rug types and fibres. Troubleshoot cleaning challenges and perform minor spot treatments as needed. Maintain cleanliness and organization of the rug room and equipment. Provide estimates for residential and commercial cleaning jobs as requested. Support fieldwork and residential carpet cleaning when required.

What You Bring

Strong time management and organizational skills: you keep projects on track. Familiarity with cleaning chemicals, fibres, and fabric handling. Experience in rug cleaning or related textile care (preferred, but not mandatory). Analytical mindset for troubleshooting and quality control. Valid Class 5 driver's licence and ability to lift up to 50 lbs. Positive attitude and willingness to be part of a supportive, collaborative team.

Compensation & Benefits

Paid training:

you'll be compensated while learning.

Certification support:

we'll cover your tuition and fees for IICRC certification.

Performance bonus:

based on KPI and re-service rates.

Opportunities for overtime and on-call work

if desired. Competitive salary with extended health and dental benefits. Access to professional-grade tools, materials, and equipment.

Our Culture

At

Refresh

, we take pride not just in what we clean -- but how we work together.
We're a boutique-style company with a small but mighty team. Everyone matters. We value open communication, accountability, and craftsmanship. If you're someone who enjoys hands-on work, problem-solving, and being part of a supportive crew, this is the place for you.

Job Type: Full-time

Pay: $60,000.00-$75,000.00 per year

Benefits:

Casual dress Company car Company events Dental care Extended health care Life insurance Store discount Tuition reimbursement Vision care
Work Location: In person