Job Description

We would like to present to you a new job opportunity and I think you may find it interesting.

If you are interested kindly send the following documents to sakshishukla by Wednesday, May 17 at 10:00 AM EST if that interests you and matches your profile.

Without mandatory documents, we cannot submit a candidate. * Updated Resume in word format (Mandatory)

• Skills Matrix and References (Mandatory)
• Expected hourly rate (Mandatory)

Job Title: RQ05245 - Solution Architect - CRM - Senior

Client: Ministry of Public and Business Service Delivery (former MGCS)

Work Location: 222 Jarvis, Toronto, Ontario, Hybrid

Estimated Start Date: 2023-05-22

Estimated End Date: 2024-03-31

#Business Days: 120.00

Extension: Probable after the initial mandate

Hours per day or Week: 7.25 hours per day

Security Level: No Clearance Required

Must have:

• 10+ years of experience in architect, design, development, implementation and maintenance of large complex Oracle Siebel CRM applications
• In-depth business and system analysis knowledge and hands-on experience in Oracle Siebel

Description

Responsibilities:

• Defines the structure and relationship among CRM solutions, including the identification of re-usable components, quality level metrics, the organization and layering of software, and the determination of interfaces.
• Responsibilities also include developing, implementing and managing CRM solutions in a large and distributed environment, monitor the whole system, understand all interactions between components on a given level of abstraction, as well as to define limitations and requirements for source code.
• Defines the interactions between application packages, databases and middleware systems.

General Skills:

• Leadership experience in the development and implementation of CRM solution architectures at the specified experience level
• Extensive experience with CRM applications, operating systems, environments, database technologies, programming languages and communication protocols
• Knowledge of performance considerations in different environments
• Experience in structured methodologies for the design, development and implementation of applications
• Experience with middleware and gateways
• Extensive experience in CRM applications analysis and design in large enterprise environments
• Experience in the use of development tools, Computer Aided Software Engineering ( C A S E ) tools, information retrieval packages, and other software tools such as project management software and business re-engineering software
• Experience in the use of data and process modelling methodologies, techniques and tools, including a working knowledge of metadata structures, repository functions, and data dictionaries
• Experience in developing enterprise architecture deliverables (e.g. models)
• Awareness of emerging I&IT trends and directions
• Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills
• A team player with a track record for meeting deadlines

Desirable Skills:

• Knowledge and understanding of object-oriented analysis and design techniques
• Experience in developing enterprise architecture deliverables (e.g. models) based on Ontario Government Enterprise Architecture methodologies, processes and practice
• Knowledge and understanding of Information Management principles, concepts, policies and practices
• Experience designing detailed functional and technical requirements for new and existing business solutions
• Experience developing enterprise architecture deliverables (e.g. models and documentation)
• Experience leading multi-tier application infrastructure design, documentation and configuration for medium or large corporate implementations
• Experience designing, developing, implementing and maintaining large complex CRM applications, workflow processes and dynamic forms

Experience and Skill Set Requirements:

Core Skills and Experience- 40%

• 10+ years of experience in architect, design, development, implementation and maintenance of large complex Oracle Siebel CRM applications
• In-depth business and system analysis knowledge and hands-on experience in Oracle Siebel
• Hands-on experience in Oracle Siebel integration with other systems such as Adobe AEM, IBM Curam, J2EE or other COTS systems.
• Solid knowledge and experience of Assignment Manager, EIM, EAI, Workflow, Web Templates, Code/Scripts and related Siebel Business Layer objects.
• Experience of Siebel server administration, enterprise management and performance turning
• Experience of Siebel IP18 and newer versions of Open UI Architecture (Physical Model, Presentation Model) and OOTB OUI file structures and limitations.

Technical Skills and Experience- 35%

• Working knowledge of Open UI Concepts-PM, PR, Manifest File and Mapping files
• Experience in OBIEE and PowerBI report development
• Experience in HTML 5, Cascading Style Sheet, JQuery and JavaScript

Soft Skills- 20%

• Strong communication skills; both written and verbal
• Ability to develop and present new ideas and conceptualize new approaches and solutions
• Excellent interpersonal relations and demonstrated ability to work with others effectively in teams
• Demonstrated ability to work with functional and technical teams Demonstrated ability to participate in a large team and work closely with other individual team members
• Proven analytical skills and systematic problem solving
• Strong ability to work under pressure, work with aggressive time lines, and be adaptive to change
• Displays problem solving and analytical skills, using them to resolve technical problems

Public Sector Experience- 5%

• Knowledge with OPS transfer payment policy and directive
• Experience with Grants Management would be an asset

(Click above for Skill matrix and for more details)

Note:

This position is currently listed as "Hybrid" However, the consultant will remote due to COVID-19 related work from home (WFH) direction. Once the I&IT cluster staff are required to return to the office, the resource under this request will be required to work onsite as well.

• 3 days in office, 2 days remote.

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