Job Description

Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you\xe2\x80\x99re bringing this purpose to life alongside a passionate community of experts.

Feel empowered to learn and grow while being valued for who you are\xe2\x80\x93 here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It\xe2\x80\x99s our employee promise.

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Read on to see how you can shape the future, win as a team, and grow with us.

About the role

We\xe2\x80\x99re looking for an a Senior Solution Architect - CRM/Salesforce to join our growing team!

What you\xe2\x80\x99ll do here:

• As a central player within the project teams, facilitate solution definition within the company.
• Participate in product selection when a new product or technology is required.
• Participate in the development of standard & patterns definition with architects.
• Facilitate the research, evaluation, and selection of software technology and product standards, as well as the design of standard configurations.
• Help the enterprise architect define metrics to measure and demonstrate enterprise technology value.
• Manage and develop the architecture for a broader scope of projects, working closely with application architects that manage and design architecture for a single project or initiative.
• Monitor the current-state solution portfolio to identify deficiencies through aging of the technologies used by the application, or misalignment with business requirements.
• Contribute to the evolution of the enterprise application portfolio from the future to the current.
• Consult with application and infrastructure development projects to fit systems or infrastructure to architecture and identify when it is necessary to modify projects to accommodate the solutions architecture.
• Liaise with the business and your team to review solutions.
• Participate in the development of roadmaps & strategies.
• Make sure the goals of the business are aligned with the appropriate solutions and that we are making an impact and adding value for our organization.
• Define and document the application architectures, jointly with the product tech lead and considering the demands of the projects.
• Act as a technical mentor among the development teams.
• Document all solution architecture design and analysis work.
• Assist in the development to define business vision and communicate to all stakeholders.
• Collaborate with business constituents, EA team members, project teams and staff in various IT functional areas as needed to fulfill the responsibilities described above.

What you bring to the table:

• University Degree in Information Technology/Software Engineering or any equivalent combination of education and experience
• Demonstrated knowledge & architecture experience in, architecture (micro / macro / monolithic services, APIs), service-oriented architecture, event-driven architecture, application architecture, distributed architecture, data architecture and modelling
• Architect integration patterns using Salesforce.com Web Services APIs or other third-party integration solutions
• Responsible for architecting, building and implementing Salesforce solutions.
• Experience and capabilities to interface directly with customers to understand their business requirements and confidently architect solutions on the Salesforce platform and CRM domain.
• Salesforce platform expertise: FSC, Vlocity, Marketing Cloud in the Insurance Industry
• Demonstrated experience with modelling languages & techniques
• Can quickly comprehend the functions and capabilities of new technologies
• Can understand the long-term ("big picture") and short-term perspectives of situations
• Strong technical background (platforms, languages, protocols, frameworks, open source, etc.)
• Experience with architecture frameworks (ArchiMate) & architecture certifications a plus
• A team player and a technical mentor - willing to learn and collaborate with many groups of strong professionals
• Understands or willing to learn about our different lines of business (policy, billing, claims, sales, self-serve, telematics, etc.)
• Open and transparent - can communicate with the business, telecom, infrastructure, security, audit and software engineering
• Driven by challenges and results
• Organized, proactive and a catalyst for change
• Knowledge on security best practices and understand the impacts it can have on a business
• Comfortable working in a constantly evolving technological environment
• An excellent team player who demonstrates leadership
• Comfortable speaking with all levels of the organization and different audiences
• Bilingual - French and English - Need to interact on a regular basis with colleagues across the country

#LI-HYBRID

What we offer

Working here means you\'ll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

A financial rewards program that recognizes your success

An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

An extensive flex pension and benefits package, with access to virtual healthcare

Flexible work arrangements

Possibility to purchase up to 5 extra days off per year

An annual wellness account that promotes an active and healthy lifestyle

Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

Inspiring leaders and colleagues who will lift you up and help you grow

A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We\xe2\x80\x99ll work with you to meet your needs.

, including background checks, internal candidates, and eligibility to work in Canada.

If you are an employee of Intact or belairdirect, please apply for this role on Contact People.

Intact Financial