Job Description

Must Haves

7 + years experience program/project managing digital health projects, and the complex relationships, including health information systems, electronic medical records, eReferral solutions and patient portals.

7 + years experience with and knowledge of Project Management concepts (e.g. project goals, risk, scope, participant roles, planning, quality management, risk management and change management)

7 + years experience leadership, team building, and communication skills, including experience with presenting to C-suite and Executive Leadership Groups across the health

Responsibilities:

The Senior Program Managers will lead and support various Electronic Health Record (EHR) Modernization initiatives, including management of activities, issues, risks and service change requests to ensure successful and on-time deployment.

Work with internal stakeholders to report project progress

Work with internal stakeholders for budgeting oversight, tracking and reporting

Define, implement and operate the program governance

Establish/Manage relationships with Ontario Health product owners

Establish/Manage relationships with Canada Health Infoway

Engage with Legal authorities to evaluate program responsibilities

Engage with Privacy authorities to evaluate program responsibilities

Engage with Security authorities to evaluate program responsibilities

?Desired Skills:

College/University undergraduate degree in Health, Computer Science, Engineering, Business or related discipline from a recognized institution or equivalent experience

Professional certifications:?Project Management Professional;?Knowledge and understanding of Project Management's Institute's Project Management Body of Knowledge and/or Lean Six Sigma

Demonstrated project management software skills and experience e.g. MS Project, MS Teams etc.

Knowledge of Ontario's healthcare landscape including the Electronic Health Record, EMR Systems (TELUS Health, WELL EMR, and Accuro), Provincial Digital Services, Hospital Information Systems (Epic, Meditech and Cerner) and other Healthcare Information Systems used throughout the province

Experience with health system business implementation and deployment projects

Proven track record working with multidisciplinary teams

Experience in liaising with customers/stakeholders where customer service was a key focus to responding to queries, issues/risk management, etc.

Relationship building, facilitation and influencing skills to successfully partner with internal and external stakeholders

Ability to readily identify, assess and mitigate implementation and adoption issues

Knowledge of change management,?business process integration, and/or evaluation/quality improvement, preferably in the health sector

Experience operating in highly political environments and across various organizational cultures

Working knowledge of privacy policies and legislative processes - Health Protection and Promotion Act (HPPA), Freedom of Information and Protection of Privacy Act (FIPPA) and Personal Health Information Protection Act (PHIPA) and associated Health Information Custodian (HIC) requirements would be an asset

Criteria Details

1. Experience working with healthcare professionals in the field 15

2. Knowledge and experience with Electronic Medical Records systems 15

3. Experience with the provincial Electronic Health Record and its assets like OLIS, DHDR, & acCDR 10

4. Knowledge of clinical workflows and associated business processes 20

5. Experience managing programs with complex governance structures, funding streams and many stakeholders 20

6. Demonstrated excellent time management, with the ability to manage tight deadlines and prioritize multiple projects 10

7. 7 to 10 years' experience program/project managing electronic health-related projects and the complex relationships 10

Job Type: Fixed term contract

Work Location: In person