Rooming House Case Manager

Ottawa, ON, Canada

Job Description

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Position Purpose summary: To facilitate housing stability for clients living in rooming homes, who are at risk of homelessness, by following a coordinated case management process and a Housing First approach. Responsibilities: \xc2\xb7 engage clients \xe2\x80\x9cwhere they are at \xe2\x80\x9d \xe2\x80\x93 at a location that is most comfortable for the client \xc2\xb7 case management of clients including triage service to determine clients\xe2\x80\x99, acuity, intake, assessment for housing history, barriers to housing retention, immediate and ongoing needs (ID, financial, food, shelter, clothing and medical) \xc2\xb7 preliminary goal- setting/plan to assess client conditions, determine housing needs and develop a plan to support long term housing retention \xc2\xb7 provide crisis intervention when necessary \xc2\xb7 coach and support clients as needed to access appropriate services \xc2\xb7 monitor and follow up on client\xe2\x80\x99s progress; advocate on behalf of the client as required and appropriate\xc2\xb7 arrange for case conferences where appropriate or attend reviews requested by community workers \xc2\xb7 maintain accurate records and documentation including incident reports, log notes and case notes \xc2\xb7 maintain ongoing contact with clients \xc2\xb7 work with clients to create a client-driven plan with ongoing follow-up to ensure goals are being worked towards \xc2\xb7 engage landlords on the benefits of working with the Housing First model \xc2\xb7 refer to supportive housing as necessary, procuring housing for clients through active housing searches and attending viewings both with the client and without \xc2\xb7 refer clients to Ottawa Booth Centre and Community resources when appropriate \xc2\xb7 advocate on behalf of clients with necessary Community resources \xc2\xb7 attend staff meetings and case conferences prepared to offer information regarding clients and services issues \xc2\xb7 prepare statistical and other reports as required \xc2\xb7 adhere to all procedures, rules and guidelines for the safety and security of residents and staff \xc2\xb7 ensure an adequate amount of necessary supplies are maintained (i.e. forms, log book, cell phone, charger, identification, bus tickets and first aid supplies) \xc2\xb7 perform additional duties when required Workplace Hazards \xc2\xb7 May deal with angry and abusive clients \xc2\xb7 May encounter verbal abuse \xc2\xb7 May be required to deal with client overdose and other medical situations Qualifications: \xc2\xb7 relevant community college/university education in social work or related fields \xc2\xb7 minimum 3 years\xe2\x80\x99 experience working with an urban, hard-to-serve population with addiction and/or mental health issues \xc2\xb7 strong interpersonal and leadership skills \xc2\xb7 effective experience in working cooperatively with community resource agencies \xc2\xb7 effective communication skills, particularly in negotiating and advocating for clients\xe2\x80\x99 needs . knowledge of local housing placement resources, and processes for particularly hard-to- serve clients \xc2\xb7 good writing skills for documentation and correspondence \xc2\xb7 strong computer skills including a working knowledge of Microsoft Office and Excel \xc2\xb7 excellent interpersonal skills \xc2\xb7 valid Class G driver\xe2\x80\x99s license \xc2\xb7 personal vehicle required, including personal automobile insurance coverage, for daily travel within City of Ottawa limits \xc2\xb7 experience administering Narcan and/or Narcan training a strong asset \xc2\xb7 bilingualism (English & French) is an asset Successful candidate will be required to provide upon hiring:
  • A clear vulnerable sector screening
  • A clean drivers abstract
HOURS: Monday to Friday 8:00am \xe2\x80\x93 4:30pm (on call when needed) In support of our commitment to a healthy and safe workplace and community, The Salvation Army (TSA) has a vaccination requirement for all new employees within the Province of Ontario, Social Services sector. The successful candidate will be made an offer of employment on the condition of being fully vaccinated against COVID-19 and will be required to provide proof of full vaccination, prior to their employment start date. The requirement to be fully vaccinated is subject to provincial human rights legislation. If the candidate is unable to vaccinate for a reason protected by the Human Rights Code, a request for accommodation can be submitted and written proof satisfactory to TSA will be required. The Salvation Army offers accommodation for applicants with disabilities in its recruitment process. If you are contacted to participate in an interview or screening process, please advise us if you require accommodation. We thank all applicants, however, only those candidates to be interviewed will be contacted. Job Types: Full-time, Fixed term contract
Contract length: 12 months Salary: $25.34 per hour Benefits:
  • Employee assistance program
  • Vision care
Schedule:
  • 8 hour shift
  • Day shift
  • Every Weekend
Education:
  • Bachelor\'s Degree (preferred)
Licence/Certification:
  • valid G drivers License (required)
Work Location: In person

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Job Detail

  • Job Id
    JD2140132
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Ottawa, ON, Canada
  • Education
    Not mentioned