Job Description

THE COMPANY:

Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and hotels.



Our company culture is built on collaboration. A nimble team where everyone has a voice at the table and an opportunity to pursue their passions. Our skill sets are as diverse as our portfolio, but we all have a singular focus: a belief that partnerships deliver the best results, an entrepreneurial approach to decision making, respect for others, a strong sense of integrity and a curiosity to challenge the status quo.



With over 100 hotels in our portfolio, representing 18 internationally recognized hotel brands, InnVest is the largest independent owner of hotels in Canada. In addition, our management team oversees the day-to-day activities of almost 90 hotels also making InnVest the largest independent operator of hotels in Canada. InnVest's portfolio is geographically diverse with hotels from Vancouver, BC to Corner Brook, NL but also experientially diverse from roadside inns to luxury urban properties.



At InnVest, our mission is simple - to deliver outstanding guest experiences and superior returns on quality hospitality investment. A career at InnVest will provide you with unrivaled opportunities and invaluable exposure to Canada's largest independently-owned and operated hotel portfolio.

ACTIVITIES:

Thoroughly inspect guest rooms, storage areas, laundry areas, restrooms and public areas for cleanliness and maintenance issues. Records inspection results and changes the status of rooms that are ready after rooms have passed inspection. Ensures proper use of inventory and supplies. Reports any missing, damaged or maintenance issues in rooms immediately. Resolves guest complaints in a professional and courteous manner. Communicates any guest issues and feedback to the management team to ensure appropriate actions are taken. Coordinates, prioritizes and assigns responsibilities to Housekeeping staff in the absence of the manager. Complies with and ensures compliance with security procedures. Assists in training Housekeeping staff as needed. Assists with housekeeping and other duties as needed. Knows and follows all company, Environmental, Health, and Safety Management Programs. Works extra shifts and hours as required. Assists in other departments as needed. Other duties as assigned.

COMPETENCIES WE ARE SEEKING:

Previous hotel / hospitality experiences are an asset. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand or walk for an extended time period. Flexible attitude to scheduled shifts - the incumbent may need to work nights, weekends and/or holidays Flexible and energetic with the ability to work under pressure Literacy skills - reading, writing, and oral Outstanding organizational, time management, and interpersonal skills Work well independently and in a team environment with minimum supervision Self-motivated, honest, creative, capable of working in a team environment




InnVest Hotels is an inclusive employer. As such, we welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We appreciate all applications, however only those applicants selected for an interview will be contacted.