Job Description

TD Description

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Department Overview

TD Insurance is part of TD Bank Group (TD), one of Canada's largest financial institutions. TD Insurance (TDI) helps protect clients from the 'accidents of life' with a wide range of products including credit protection, life, health, travel, home and auto insurance. With more than three million clients, TD Insurance authorized products and services are available online, over the phone, and through a network of more than 1,000 TD Canada Trust branches.

In Canada, we have two lines of business, General Insurance and Life and Health. Our General Insurance business is one of the top home and auto insurance groups in Canada and the national leader in group insurance and affinity marketing. Our Life and Health business is the number one provider of critical illness insurance and direct life and health insurance in Canada.

The TD Insurance Risk Management (TDIRM) function provides independent oversight and governance with respect to TDI's risk management. TDIRM's accountabilities follow the TD Risk Management Mandate and in addition, TDIRM is accountable to the TD Insurance Risk Committee (TDI RC), supporting subcommittees, and the TD Insurance Board of Directors (TDI BoD) with respect to the identification, assessment, measurement, control, monitoring and reporting risk management activities.

Job Requirements

• Prior experience with one or more of the following considered an asset:

• Insurance
• Risk and Control functions
• Next Evolution of Work (NEW) Transformation
• Agile project delivery and methodologies
• Technology solutions
• Control assessment and testing methodology
• Risk Identification and Assessment
• Ability to thrive within an environment with a high level of ambiguity.
• Organizational awareness and demonstrated relationship building skills, with a superior ability to make things happen through positive influence.
• Strong organization skills, with the ability to work in a fast-paced environment and manage multiple deadlines and priorities.
• Skillful communication (written and verbal), negotiation and conflict management skills.
• Demonstrated ability to influence people and deal with conflicting points of view and to effect creative and responsive solutions
• Excellent analytical skills with the ability to synthesize information into key messages for executive reporting and communications.
• Proven self-starter with the ability to work independently

Education / Accreditation

• Undergraduate degree or relevant industry or risk and compliance management experience and/or accreditation

#LI-Hybrid

Hours

37.5



The Risk Specialist will report to the Senior Manager, TD Insurance Risk Management. This role is a second line of defense function responsible for providing operational risk management oversight and challenge to the Next Evolution of Work (NEW) Journeys within TD Insurance, while ensuring the TDBG ORM Framework, Enterprise Change Governance Framework/ Standard and related activities are implemented and executed. In addition, this role may also provide additional support to the TDI Enterprise Risk Management and Operational Risk Management Teams.

Journeys are dedicated cross-functional teams focused on delivering end-to-end customer experiences. The Next Evolution of Work is a multiyear enterprise initiative setup to simplify the operating model & increase operating efficiencies, empower talent and increase the focus on our customers.

The successful candidate will play a key role in overseeing the TD Insurance Journeys as part of the NEW transformation in alignment with second line mandate as stipulated in the TD Scaled Agility (TDSA) requirements, Enterprise Change Governance Framework and Standard, among others. The position will also consult on business initiatives, with the focus on identifying, challenging, and escalating risk issues and assisting the business in creating and implementing solutions that ensure risks are understood and managed within the bank's Risk Appetite.

The specific accountabilities include the following:

• Provide second line oversight on TDI Journeys as part of the Next Evolution of Work (NEW) Transformation.
• Develop, champion, challenge and continuously enhance the risk culture and risk practices with TDI Journeys
• Provide guidance and consultation to the business while remaining an independent risk professional.
• Participate in key business initiatives and projects to provide effective challenge over the identification, assessment, escalation, and mitigation of key operational risks.
• Provide strong liaison and alignment with federated partners, including, but not limited to: Platform, Segment & Corporate Operational Risk Management (ORM) teams, Enterprise Risk Management (ERM), Internal Auditors, Compliance, Global Anti-Money Laundering (GAML), Privacy, Legal, Fraud Risk Management (FRM), Enterprise Protect, Enterprise Data Governance Office (EDGO), etc.
• Keep abreast of emerging issues, trends and evolving regulatory requirements which would have impact to TD Insurance.
• Provide timely communication, training, tools, and support to the business for adherence to Enterprise Change Governance Framework policies and program requirements.
• Provide guidance on the identification, measurement, management, and reporting of Delivery risk exposures within the business.
• Support business partners in the development of risk policies, procedures, and training programs to facilitate compliance with internal risk and regulatory requirements.
• Ensure that all matters relating to material risks are communicated, reported, and escalated.
• Provide additional support to the TDI Enterprise Risk Management and Operational Risk Management Teams on an as needed basis, as well as other duties as assigned.

Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

Business Line

Corporate

Job Category - Primary

Risk Management

Job Category(s)

Risk Management

Job Family

Group Risk Management

Time Type

Full Time

Employment Type

Regular