Job Description

Description

TELUS is a great place to work. You can see it in our team members. The diversity of the TELUS team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative internet, voice, data and wireless products and solutions we offer.

Our team members include people like you - enthusiastic, innovative, passionate and energetic. We believe that you\'ll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding. Join our team and make your future friendly too.

We are currently seeking a graduate in electronics, telecommunications or computer science, OR with experience in IT network management and / or in cellular and transmission systems operations. This role requires autonomy as well as strong time management and prioritization skills. The nature of this position involves flexible and variable hours. Several activities related to this position must be performed when the network is least in demand, so very often during nights. If challenges and constant change drive you, this position is for you!

Responsibilities:

• Site management: ensure systematic maintenance of all network elements including environment elements and data transmission, cellular or data services
• Network equipment troubleshooting and problem resolution
• Plan, document and execute network equipment changes requiring service interruptions and multiple resources coordination
• This position requires 24 X 7 scheduling flexibility (on-call rotations)
• Establish and maintain relationships with third-party partners that will provide standby support for additional maintenance activities
• Ensure service and maintenance of vehicles and equipment at your disposal

Qualifications

Required skills and abilities:

• Valid driver\'s licence and flawless driving record
• Ability to work independently with minimum level of supervision
• High level of attention to detail and excellent organisation skills
• Excellent written English along with strong communication skills and knowledge of MS Office software (Word, Excel, Access, Outlook, ...)
• Ability to handle multiple tasks in a fast-paced environment in constant evolution
• Ability to work independently with equal emphasis on collaboration with a closely knit team
• Must be available during variable and flexible hours
• Must be available for occasional travel

Required Professional Designation / Certification:

• Technical diploma in electronics, telecommunications or computer science OR relevant experience

A bit about us

We\xe2\x80\x99re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You\xe2\x80\x99ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We\xe2\x80\x99re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you\xe2\x80\x99re helping us make the future friendly.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.

Technicians

Our team is all about making a connection with our customers and within our communities.

We are honoured to be recognized

1.4M
Days volunteered in our communities.

3,300 +
Field service and support team members

1.5 to 4
Months of intensive training for new technicians and an award-winning certification program for career progression

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Telus