ABOUT STOREFORCE StoreForce is deeply passionate about Specialty Retail \xe2\x80\x93 it\xe2\x80\x99s in our roots and part of every single line of code we write. We\xe2\x80\x99re known to say we\xe2\x80\x99re Retailers first, and a technology vendor second. Every day we strive to help Specialty Retailers set a new standard for operational excellence. The StoreForce Team is dynamic, made of up diehard developers, seasoned retail veterans, tenacious sales reps, and devoted support specialists. And we\xe2\x80\x99re looking for more, just like you, to join our team. The Marketing Operations Specialist will own and maintain the MarTech stack to create data-driven insights that will maximize marketing programs\' efficiency and drive the next phase of growth at StoreForce. The Marketing Operations Specialist will also be responsible for all aspects of database maintenance, including ensuring data integrity. This role will require integration and analysis of data from multiple sources, databases, and tools. This role reports to the Global Marketing Director, works collaboratively with cross-functional teams, and is based in our Toronto office. RESPONSIBILITIES 1. Marketing Technology Stack

• Manage our existing MarTech stack (currently includes Salesforce, 6Sense, SalesLoft, HubSpot, LinkedIn Sales Navigator, and other technologies that feed into these platforms);
• Identify and improve the effectiveness of our current MarTech Stack;
• Research relevant solutions and tools to ensure the MarTech stack is effective and up to date;
• Responsible for all inquiries and resolution of any issues with the MarTech stack;
• conduct training sessions with Sales and Marketing team members as needed to ensure a foundational understanding of how to use StoreForce\xe2\x80\x99s MarTech solutions.

2. Analytics and Reporting

• Develop the analytics and forecasting models necessary to make data-driven decisions for the Sales and Marketing teams;
• Produce ad-hoc analysis of business issues through database querying to capture data, including interpretation of results;
• Work with the Executive leadership team to deliver strategic reports and insights to help them make informed decisions.

3. Data Integrity

• Responsible for the data integrity of our CRM system, including 1) implementing routine quality checks, 2) reviews of contact records, 3) scrubbing/cleansing data;
• Define and maintain the data management strategy and data architecture;
• Continuously identify opportunities to improve our internal processes and workflows.

Qualifications
Competencies Required:

• Technical Proficiency \xe2\x80\x93 Curious and comfortable tackling new systems or unknown territory; resourceful in learning;
• Problem-Solving \xe2\x80\x93 Analytical. Able to see multiple parts and the relationships to identify and resolve the root issue;
• Communication \xe2\x80\x93 Able to deliver clear and concise instruction with the ability to adapt to their audience. Understands that listening is essential for clarity;
• Conceptual Thinking - Notices similarities between different and apparently unrelated situations; quickly identifies the central or underlying issues in complex situations;
• Agility\xe2\x80\x93 Able to shift between tasks and priorities; maintains focus and composure;
• Results Focused - Demonstrates a desire for achieving results; is energized by achieving the goal;
• Team Player - Collaborates with others; genuinely enjoys being a part of a team and shows support and interest towards co-workers.

EXPERIENCE

• 2 \xe2\x80\x93 4 years of experience managing data integrity of CRM and automation systems;
• Strong quantitative abilities, with experience with reporting tools and technology;
• Reporting on B2B Marketing data and related processes;
• Ability to interpret data and results and turn them into actionable insights that drive decision-making.

KNOWLEDGE

• Advanced Microsoft Excel skills;
• Knowledge of lead management processes and demand generation workflows;
• Knowledge of data best practices and database concepts;
• Salesforce.com, including record types and data models, reporting and dashboard design, and knowledge of Salesforce object database concepts;
• Knowledge of working with Marketing tools such as 6Sense, HubSpot, and Google Analytics is an asset.

WHY WORK WITH US AT STOREFORCE StoreForce is growing quickly \xe2\x80\x93 it\xe2\x80\x99s the kind of place you can make a real impact. We thrive on change, collaboration, and trust; And are fueled by a mutual passion for Specialty Retail. At StoreForce you\xe2\x80\x99ll have the chance not only to work with some amazing people, but also with some of the world\xe2\x80\x99s best retail brands. We invest in our people, celebrate diversity, and foster a space for you to learn and grow, every day. Some of our employee\xe2\x80\x99s favourite workplace perks include:

• Flexible schedule and work from home policy
• Casual work environment in modern and bright office spaces;
• Employer-paid health benefits including a Health Spending Account;
• RRSP Matching with First Time Home Buyer support*
• Company paid training and professional development;
• Extended Long Weekends and Religious Observance Days
• Employee Referral Program
• Dedicated Employee Assistance Program (EAP)

*Speak with the HR Specialist for full program details. StoreForce is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment that is diverse and inclusive. This starts by welcoming and encouraging applications from all individuals including those with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Job Types: Full-time, Permanent Salary: $80,000.00 per year Benefits:

• Casual dress
• Company events
• Disability insurance
• Discounted or free food
• Employee assistance program
• Extended health care
• Flexible schedule
• Life insurance
• On-site parking
• Paid time off
• RRSP match

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Database Concepts: 2 years (preferred)
• Salesforce object database concepts: 2 years (preferred)
• data models, reporting and dashboard design in Salesforce: 2 years (preferred)
• 6Sense: 2 years (preferred)
• HubSpot: 2 years (preferred)
• Google Analytics: 2 years (preferred)
• managing data integrity of CRM: 2 years (preferred)

Work Location: One location