Job Description

JOIN OUR TEAM

Metro Supply Chain (MTH) is a strategic supply chain solutions partner for some of the world\xe2\x80\x99s fastest growing and most recognizable organizations. We advance our customers\xe2\x80\x99 business through innovative, real-world solutions within a culture that supports our communities, protects our environment, and enables our team to thrive. Managing 14 million square feet in 98 sites across North America and Europe with a team of 6,000, it is the largest privately-owned supply chain solutions company based in Canada.

MAJOR DUTIES AND RESPONSIBILITIES:

• Process customer returns.
• Put away items back into locations.
• Receive and log shipments from courier and LTL carriers.
• Ensures the accuracy of paperwork and verifies any discrepancies with returned product
• Coordinates with the Operations Supervisor and CSR validating returns to ensure client needs are met.
• Facilitates communication to CSR team when wrong or missing items are returned
• Prepares and verifies paperwork around inbound returns or outbound shipments with quality issues or other complications with inventory
• Prepares items that are being sent back to vendors
• Maintains necessary account of non-standard returns or wrong, missing product sent to the Distribution Center from the customer which could require review and investigation at a later time
• Ensure and provide quality service to both internal and external customers.
• Actively identify opportunities for continuous improvement and participate in implementations of same
• Follow the Occupational Health and Safety Act and Metro\xe2\x80\x99s policies including Safety, Violence and Harassment laws
• Maintain inventory accuracy.
• Complete data entry in various report and or system.
• Process merchandise as per provided disposition.
• Prepare merchandise for loading. (witch include various documentation).
• Wrap merchandise.
• Place merchandise in proper area.
• Load merchandise in outbound trailers.
• Complete research.
• Answer various emails.
• Keep is area clean.
• Report any hazardous situation. (Work related accident).
• Help others when required. (teamwork).
• Participate in continuous improvement.

EDUCATION:

• Completion of secondary school
• College diploma in logistics management is preferred

EXPERIENCE:

• Intermediate to advance knowledge of Microsoft Office
• A minimum of 3-4 years of experience in progressively responsible materials management related operations jobs

CORE COMPETENCIES:

• Customer Centricity
• Fostering Culture
• Collaboration
• Problem Solving & Decision Making
• Managing Through Change
• Developing Self & Others
• Planning & Results Orientation
• Communication
• Always Improving Mindset
• Business & Financial Savvy

Why Join Us

• Work in an environment where safety is our first priority
• The opportunity to build a career with a growing company
• Medical, dental, and vision coverage for you and your family
• Life and disability insurance
• Wellness programs to support your family\xe2\x80\x99s well-being
• A Retirement Savings Program with a company match
• Company team wear allowance
• Employee Appreciation Day
• Company sponsored social events
• Community volunteering

We are committed to building and fostering a diverse workplace where people feel included and valued. We encourage applications from all qualified individuals.
Should you require accommodation for a special ability or need during the recruitment process, please reach out to a member of our Human Resources Team.