Job Description

Overview

We are seeking a dynamic and customer-focused

Retail Sales Associate/Key Holder

to join our team. This role is vital in ensuring a seamless shopping experience by overseeing daily store operations, supporting sales initiatives, and maintaining excellent customer service standards. The ideal candidate will possess strong organizational skills, effective communication abilities, and a passion for retail sales and technology products.

Duties

Assist in managing daily store operations, including opening and closing procedures Support sales team with product demonstrations and upselling techniques to maximize revenue Maintain merchandising standards, ensuring products are well-presented and organized Set up and organize flyer sales, ensuring adequate stock for sales, setting up dump bins, etc. Recreate the merchandise presentation as illustrated in the planogram designs. Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction Conduct product demos to educate customers about features and benefits of various technology products Support cashiering duties, including processing payments and handling returns or exchanges Assist in training new staff members on sales techniques, POS usage, and customer service protocols Implement effective time management strategies to ensure smooth store operations during shifts Attend store meetings, training sessions, etc. as required. Work on additional duties, special projects and assignments as assigned by an Assistant Manager, Store Manager or General Manager. Work in a safe manner in accordance with provincial and federal safety legislation. Report any potential hazards or unsafe behavior to management in order to have the situation corrected.

Qualifications

Proven experience in retail sales, with a strong understanding of merchandising, cashiering, and POS systems Excellent communication skills; Demonstrated ability to perform product demos and technical sales of technology products Strong organizational skills with the ability to multitask effectively in a fast-paced environment Basic math skills for cash handling and sales transactions Exceptional customer service skills with professionalism in phone etiquette and interpersonal interactions Ability to work well under pressure while maintaining attention to detail Experience in upselling and promotional activities to enhance sales performance Time management skills necessary to prioritize tasks efficiently throughout shifts Must be able to safely operate equipment required for efficient yard operations, including a lumber cart, forklift, pallet jack, order picker, banding machine, ladder, radial arm saw, etc
PHYSICAL REQUIREMENTS:

Must be able to move materials weighing up to 100 pounds around the Store, yard, placing them on or removing them from trucks, pallets, etc.
Join our team as a

Retail Sales Associate/Key Holder

where your leadership, sales expertise, and dedication will contribute significantly to our store's success.

WORKING RELATIONSHIPS:

Reports directly to the Assistant Manager or Store Manager.
Job Types: Full-time, Permanent

Pay: $16.80-$24.00 per hour

Expected hours: 40 per week

Benefits:

Dental care Paid time off Store discount Vision care
Ability to commute/relocate:

Virden, MB: reliably commute or plan to relocate before starting work (required)
Licence/Certification:

Class 5 Licence (required)
Work Location: In person