Job Description

Norwood Home Hardware

is currently seeking a mature, hardworking and customer-focused individual to join our team as a

Retail Sales Associate/Key Holder

in a

full-time, permanent

role.

The candidate will be responsible for providing excellent customer service, answering questions and advising customers on appropriate merchandise, and processing transactions in a fast, friendly and accurate manner.

DUTIES/RESPONSIBILITIES:

Ensure customers are greeted promptly as they enter the store. Determine customer's needs by asking open-ended questions. Communicate product knowledge to the customer as appropriate, or locate an Associate with product knowledge to assist customer. Assist customers in locating and comparing merchandise. Operate all Home Hardware software and point of sale equipment with sufficient speed and accuracy. Watch for theft and take action, according to store policy. Answer phone in prompt fashion and take messages, according to store policy. Be familiar with items in stock, including product use and operation. Maintain check-out area and merchandise displays. Maintain price information (flyers, in-store promotions etc.) for references when customer price inquires arise.

QUALIFICATIONS & EXPERIENCE:

One year of retail and cash handling experience is required. Ability to work a flexible schedule including days, afternoons, weekends and holidays is required. Excellent customer service and communication skills. Ability to work well in a fast-paced retail environment. Comfortable working with computers. Willingness to learn. Ability to work co-operatively in a team atmosphere. Excellent decision-making ability and problem-solving skills.

Please note:

Reliable transportation is essential.
If you want to become a member of our team and possess the required skills, please

DROP A RESUME OFF AT NORWOOD HOME HARDWARE, ask to speak with Shane or Crystal

. We thank all candidates for their interest, however, only those selected for interviews will be contacted.

We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.

Job Types: Full-time, Permanent

Pay: From $17.60 per hour

Benefits:

Dental care On-site parking Paid time off Store discount Vision care
Work Location: In person