Job Description

Overview

We are seeking a dynamic and motivated Retail sales associate / key holder to join our team. In this role, you will support the Store Manager in overseeing daily operations, ensuring exceptional customer service, and driving sales performance. The ideal candidate will possess strong leadership skills, Strong communication skills and exceptional customer service with the ability to engage customers effectively and enhance their shopping experience.

Responsibilities

Provide outstanding customer service by addressing inquiries and resolving issues promptly. Implement upselling techniques to maximize sales opportunities and enhance customer satisfaction. Maintain a clean, organized store environment that reflects the brand's standards. Handle cash transactions accurately and ensure proper cash handling procedures are followed. Foster a positive team atmosphere that encourages collaboration and motivation among staff. Trustworthy, punctual and the want to work in a fun environment.

Qualifications

Proven experience in retail sales or a similar role is preferred. Strong customer service skills with the ability to engage effectively with diverse clientele. Proficient in basic math skills for cash handling and transaction processing. Experience in upselling or technical sales within the retail environment is a plus. Excellent phone etiquette for handling customer inquiries over the phone. Multilingual abilities are an asset, enhancing communication with a broader customer base. A passion for the outdoors
Join us in creating an exceptional shopping experience while developing your retail sales career

Job Type: Full-time

Pay: From $17.20 per hour

Benefits:

Designated paid holidays On-site parking Store discount
Shift:

12 hour shift 8 hour shift Day shift Morning shift
Work days:

Monday to Friday Weekends as needed
Education:

Secondary School (preferred)
Experience:

sales: 1 year (preferred) Customer service: 1 year (preferred)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person