Job Description

Job Posting

Retail Manager

About Us

Nestled in the heart of Mississauga along the banks of the Credit River, Credit Valley Golf and Country Club offers a four-season premier private club experience featuring a celebrated 18-hole golf course, world-class practice facility, and comprehensive clubhouse amenities including a Winter Golf Academy, full-service restaurant and event facilities, pool and health and wellness programming.

Job Summary

The Retail Manager is responsible for overseeing all retail operations within the Golf Shop, delivering a seamless and elevated shopping experience for members and guests. This role manages purchasing, inventory, receiving, pricing, merchandising, staffing, and sales strategy with a strong focus on revenue growth and member satisfaction.

Job Duties and Responsibilities

Retail Operations & Merchandising

Develop and execute merchandising strategies aligned with member preferences and industry trends Oversee product selection, purchasing, and pricing to ensure a compelling and balanced merchandise mix Manage and monitor inventory including receiving of product, stock levels to maintain product availability, and fiscal responsibility Coordinate and conduct regular inventory counts Create visually engaging displays that enhance the shopping experience and promote sales Analyze sales data to identify best sellers and adjust buying strategies accordingly

Member Engagement & Service

Provide personalized shopping assistance and deliver exceptional member service Actively solicit and respond to member feedback to improve product offerings Plan and execute retail events, promotions, and seasonal sales to drive engagement and revenue

Team Leadership & Development

Recruit, train, and supervise Golf Shop retail staff Foster a culture of professionalism, accountability, and service excellence Develop and implement product knowledge and service training programs Collaborate with Associate Professionals to optimize staffing levels and support merchandising initiatives

Financial Management & Reporting

Prepare and manage the Golf Shop retail budget in alignment with club objectives Track and report on key performance indicators including sales, margins, and inventory turnover Work closely with the Director of Golf to establish revenue targets and develop strategies to achieve them

Qualifications and skills

Proven retail management experience, preferably in golf, private club, or luxury retail environments Strong understanding of merchandising principles and retail operations Excellent interpersonal and communication skills with a member-first mindset Proficiency with POS systems and inventory management software Strong analytical skills with the ability to interpret sales data and trends Creative mindset with a keen eye for visual merchandising and detail Golf knowledge and experience considered a strong asset

Job Details

Start Date: Immediately

Hours: Full-time, Permanent, 40h/week.

Salary/Benefits:

Annual Salary of 50-60K+ with the opportunity to earn more based on performance, to be discussed. 5-Day per week schedule, including weekends and holidays based on the demands of the club Uniform Program Benefits package

Location:

Credit Valley Golf and Country Club - 2500 Old Carriage Rd, Mississauga.

We thank everyone for their expression of interest and only those selected for interviews will be contacted.

Credit Valley Golf and Country Club is strongly committed to diversity within its community and welcomes applications from racialized persons / persons of colour, women, Indigenous people, persons with disabilities, those within the 2SLGBTQI+ community, and others who may contribute to further diversification of ideas. In accordance with the AODA Act, accommodation will be provided throughout the recruitment process to applicants with disabilities or who require assistance.

Job Types: Full-time, Permanent

Pay: $50,000.00-$60,000.00 per year

Benefits:

Dental care Disability insurance Discounted or free food Employee assistance program Extended health care Life insurance On-site parking Paid time off RRSP match Vision care
Ability to commute/relocate:

Mississauga, ON L5C 1Y7: reliably commute or plan to relocate before starting work (required)
Application question(s):

Do you have experience in a golf or luxury environment?
Experience:

Retail management: 3 years (required)
Work Location: In person