Job Description

Overview:
Suki's Salon is seeking a dynamic Retail Manager to own and elevate retail performance across five salon locations. This role blends strategy and execution across retail and merchandising, purchasing, inventory control, e-commerce, and training. The ideal candidate is organized, commercially minded, and comfortable working both behind the scenes and on the salon floor.
This is a high impact role responsible for driving retail growth, improving inventory efficiency, and ensuring a consistent, elevated retail experience across all locations.
Key Areas of Focus
Retail & Merchandising

• Own the retail strategy across all locations to drive revenue and client experience.
• Establish visual merchandising standards, product placement, and promotional rollouts.
• Analyze sales performance and identify opportunities to increase sell-through.

Purchasing

• Manage purchasing for all retail products across five locations.
• Forecast demand and place orders to support salon and e-commerce needs.
• Build strong relationships with brand partners and negotiate pricing, terms, and support.

Inventory Control

• Oversee inventory systems, stock levels, counts, and transfers.
• Improve inventory turnover while minimizing shrink and overstock.
• Ensure consistent processes and accurate reporting across locations.

E-Commerce

• Manage retail product assortment and availability for Suki's e-commerce platform.
• Ensure accurate listings, pricing, inventory sync, and promotions.
• Monitor online sales performance and support digital launches.

Training

• Train and coach stylists and front desk teams on product knowledge and retail conversations.
• Support onboarding and ongoing retail education.
• Create simple tools, incentives, and accountability to drive retail engagement.

Qualifications

• Previous experience in retail management, ideally within a relevant industry.
• Strong understanding of merchandising, purchasing, and inventory management.
• Comfortable training and influencing teams.

Why join Suki's:

• Work with a respected salon brand in BC and own and shape the retail function end-to-end.
• Enjoy a collaborative, creative, people-first culture.
• Competitive compensation $75K to $85K with performance incentives.
• Room for career growth

This is an immediate new opening and cover letters are not required.
We look forward to reviewing your resume!

Skills Required