Education: Other trades certificate or diploma
Experience: 2 years to less than 3 years
Work setting
---------------- Coffee shop
On-site customer service
Bakery
Tasks
--------- Establish methods to meet work schedules
Train staff in job duties, sanitation and safety procedures
Ensure that food and service meet quality control standards
Address customers' complaints or concerns
Prepare and submit reports
Prepare food order summaries for chef
Food safety/handling skills
Manage cash
Supervision
--------------- 5-10 people
Food and beverage servers
--------------------------------------------- Fast-paced environment
Work under pressure
Bending, crouching, kneeling
Walking
Personal suitability
------------------------ Client focus
Excellent oral communication
Flexibility
Initiative
Dependability
Screening questions
----------------------- Are you authorized to work in Canada?
Are you willing to relocate for this position?
Do you have experience working in this field?
What is the highest level of study you have completed?
Support for mature workers
------------------------------ Applies hiring policies that discourage age discrimination
Provides staff with awareness training to create a welcoming work environment for mature workers
Offers mentorship, coaching and/or networking opportunities for mature workers
Work Term: Permanent
Work Language: English
* Hours: 30 to 40 hours per week
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