Job Description

Job Summary

We are seeking a dedicated and experienced Restaurant Supervisor to oversee the day or afternoon shift operations of our establishment. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service. This role involves directing staff, ensuring food safety and quality, and maintaining a welcoming atmosphere for guests. The Restaurant Supervisor will play a crucial role in enhancing the dining experience while driving operational excellence.

Duties

Supervise team members on day or afternoon shift, ensuring adherence to company policies and standards. Manage the preparation of baked goods, menu items and beverages. Oversee the use of POS systems for efficient order processing and cash handling. Encourage staff to follow proper food handling, customer service, and hospitality best practices. Ensure compliance with food safety regulations and maintain cleanliness throughout the restaurant. Foster a positive team environment that is focused on guest satisfaction. Address customer inquiries and resolve issues promptly to enhance guest satisfaction. Monitor inventory levels and assist in ordering supplies as necessary. Conduct end of shift cash management duties, always following safe and secure opening and closing of the restaurant procedures.

Qualifications

At least one year experience in restaurant supervision or similar roles within the food industry. Excellent customer service skills with a focus on creating memorable dining experiences and positive team relations. Experience with cash handling and familiarity with POS systems Knowledge of food safety standards and best practices in food handling. Must have own transportation. Restaurant hours of operation is 5 a.m. to 11 p.m. Must be available to work 3 pm to 11 pm on a regular basis.
Job Type: Full-time

Pay: $18.00-$18.25 per hour

Expected hours: 40 - 44 per week

Work Location: In person