Job Description

Job Summary
Are you a dedicated and experienced leader in the food industry with a passion for hospitality? White Spot at the Clarion Hotel & Conference Centre is looking for a Restaurant Service Manager to oversee daily operations and ensure an exceptional dining experience for our guests.

In this role, you will lead a dynamic team, maintain service excellence, and uphold quality standards while driving efficiency and guest satisfaction. Your leadership will be key in fostering a positive and productive work environment, ensuring seamless operations, and exceeding guest expectations.

What You'll Do:

? Lead & Inspire: Recruit, train, and motivate team members to uphold service excellence.
? Deliver Guest Satisfaction: Be a visible leader on the floor, ensuring every guest leaves happy.
? Drive Operational Excellence: Manage service standards, cleanliness, and efficiency.
? Boost Revenue & Sales: Support financial targets, improve cheque averages, and manage costs.
? Team Collaboration: Foster open communication between front and back-of-house teams.
? Monitor & Improve Performance: Analyze guest feedback and adjust service strategies as needed.
? Payroll & Timecards: Ensure accurate processing for front-of-house team members.

What You Bring:

• 2+ years of management/leadership experience in the food and beverage industry.
• A guest-first mindset with a passion for hospitality.
• Ability to thrive under pressure and resolve guest concerns professionally.
• Strong team-building and communication skills to create a positive work environment.
• Business acumen with experience in managing costs and achieving financial goals .
• Knowledge of restaurant safety, food standards, and health regulations .
• Hotel experience is an asset but not required.

Perks & Benefits:

$ Competitive Salary - Based on experience & qualifications.
$ 50/50 Management Benefits (Life Insurance, LTD & Extended Health).
$ Discounted stays at any Choice Hotels properties in the world.
$ Discounts at all White Spot restaurants.

Join a team that values teamwork, service excellence, and a passion for hospitality. If you're ready to lead and make an impact, we'd love to hear from you!

Apply today!

Job Type: Full-time

Pay: $46,000.00-$51,000.00 per year

Additional pay:

• Tips

Benefits:

• Company events
• Dental care
• Discounted or free food
• Flexible schedule
• Life insurance
• On-site parking
• Paid time off
• Store discount
• Vision care

Flexible language requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Every Weekend

Application question(s):

• Can you work Evenings and Weekends?

Experience:

• Hospitality: 2 years (preferred)

Licence/Certification:

• Driving Licence (required)

Work Location: In person