Job Description

Job Summary

Catch 22 Lobster Bar in Moncton is looking for a warm, organized, and customer-focused

Host/Hostess

to be the first point of contact for our guests. The ideal candidate will create a welcoming environment, manage reservations and seating flow, and support smooth front-of-house operations. As a Host/Hostess, your friendly attitude and professionalism will set the tone for each guest's dining experience.

Responsibilities

Greet guests warmly as they arrive and thank them as they leave. Manage waitlists, reservations, and table assignments using the restaurant's reservation system. Escort guests to their tables and provide menus. Answer phone calls in a polite and helpful manner, taking reservations or providing restaurant information. Communicate effectively with servers and kitchen staff to ensure smooth seating and service flow. Keep the entrance, waiting area, and host stand clean and organized. Monitor dining room activity to anticipate seating needs and minimize wait times. Handle guest inquiries, special requests, or concerns professionally and efficiently. Provide high-level customer service to enhance guest satisfaction and promote return visits. Support the front-of-house team with occasional light duties as needed.

Skills

Friendly, professional demeanor with strong customer service skills. Ability to multitask and stay calm in a fast-paced environment. Excellent communication and interpersonal abilities. Organized and efficient with attention to detail. Familiarity with restaurant reservation systems or willingness to learn. Punctual, dependable, and team-oriented. Previous experience as a host/hostess or in a guest-facing role is an asset but not required. Ability to stand for extended periods and work flexible shifts, including evenings and weekends.

Join the team at Catch 22 Lobster Bar in Moncton as a Host/Hostess and help us create a positive and welcoming first impression for every guest who walks through our doors!

Job Type: Full-time

Pay: $16.00-$18.00 per hour

Additional pay:

Tips
Schedule:

Evening shift Monday to Friday Weekends as needed
Language:

English (preferred)
Work Location: In person