The Restaurant Floor Manager oversees daily floor operations, ensures smooth service flow, and leads the front-of-house team. This role requires strong communication, leadership, and problem-solving skills, along with a passion for hospitality.
Key Responsibilities
Manage and support front-of-house staff during service
Maintain excellent customer service standards and resolve guest concerns
Coordinate with kitchen staff to ensure efficient service
Train, coach, and schedule FOH team members
Oversee opening and closing procedures
Ensure compliance with health, safety, and cleanliness standards
Monitor stock levels and assist with inventory as needed
Contribute to a positive, collaborative work environment
Qualifications
Previous experience in a supervisory or managerial role in hospitality
Strong leadership and communication skills
Ability to stay calm and organized in a fast-paced environment
Customer-focused mindset with exceptional problem-solving ability
Flexibility to work evenings, weekends, and holidays
Knowledge of POS systems is a plus
Job Type: Full-time
Pay: From $20.00 per hour
Expected hours: No less than 20 per week
Experience:
Restaurant management: 3 years (required)
Language:
Spanish (preferred)
Licence/Certification:
Smart Serve (required)
Food Handler Certification (preferred)
Work Location: In person
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