Job Description

Please note this role will work in a hybrid environment. The successful candidate will be working a mixture of on-site and off-site work based on the parameters for our operations to meet the needs of our donors, our staff and our communities. Currently, employees are expected to have an in-person presence for at least 50% of their work time. This requirement may vary depending upon circumstances.Job category: Supervisory and management
Job posting ID: 6559\xe2\x80\x8bEmployment status: Regular full-time
Number of positions available: 1Classification: PTS/MGT/IT B
Salary/Rate of pay: $68,206 to $80,931Application deadline: 2024-11-01
Application requirements:

• Your up-to-date resume.
• Job specific cover letter.
• We recommend you save a copy of the job posting for reference throughout the recruitment process.

Do you currently work for Canadian Blood Services? All employees must apply via the .Together, we can make all the difference in the lives of others.Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.If you are looking for a rewarding experience with a values and mission-driven team, join Canada\'s Lifeline and make a meaningful difference.We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.About the roleCanadian Blood Services is looking for a Regular full-time Resource Supervisor to join our dynamic Collections Operations West team.The Collections Operations West team is responsible for supporting Canadian Blood Services by providing management, execution, and evaluation of support activities within Manitoba and Saskatchewan, ensuring effective and efficient people and process management, including scheduling and timekeeping for various teams working in an environment which fully recognizes the benefits of operating in accordance with quality principles.Formula for success

• Leveraging your collaborative skills, you will supervise the Resource Support Staff for Supply Chain, Collections, Logistics, Production and Distribution to ensure effective and efficient use of resources in a positive working environment in which staff feel empowered, challenged and engaged.
• Drawing on your interpersonal skills, you will be responsible for the management, execution and evaluation of support activities ensuring effective and efficient people and process management in areas such as problem-solving processes, coaching, grievances, attendance awareness management, performance management, change management, and identifying and providing training.
• With a continuous improvement mindset, you will plan, implement and evaluate changes to processes to improve accuracy, efficiencies and cost effectiveness of daily operations.
• Using your organizational skills, you will maintain/update written work processes of clerical office procedures, review clerical/administrative tasks related to clinic planning and supply chain operations, and produce reports on statistics, workload, business needs, etc.
• Applying your attention to detail, you will oversee scheduling and timekeeping for Collections, Logistics, Production and Distribution in the region, and ensure accurate and timely entries for SAP, ESS/AMSR, and Payroll.
• Leveraging your communication and relationship building skills, you will support national and regional programs, chair meetings, participate in working groups, and provide backup to the Resources Manager during absences and for LERT (local emergency response team).

Desired education and skills

• Post-secondary level education in a relevant discipline from a recognized institution is required, preferably the completion of a degree or certificate program in Office Administration, Business Administration or related field.
• Minimum 3 years of experience in a supervisory or leadership capacity. Experience in a regulated and unionized environment is preferred.
• Strong written and oral communication skills in English is essential. French communication skills is an asset.
• Technical skills including MS Word, Excel, Visio, SharePoint, Outlook, PowerPoint and ability to troubleshoot user technical problems for the Resource Team.
• Strong problem solving, decision making and conflict resolution abilities along with interpersonal skills to work with staff and management at all levels.
• Strong analytical abilities, coupled with strong problem solving and decision-making skills.
• Strong interpersonal skills and an ability to work with management at all levels.
• Initiative and ability to work independently and as a team in rapid changing environment.
• Team building skills including constructive conflict resolution.
• Passion for achieving results and satisfying the customer.
• An equivalent combination of education, training and experience may be considered.

What we offer you

• 4 weeks\' vacation.
• Annual performance award up to 6%.
• Comprehensive group health, dental and vision benefits for you and your family.
• Defined benefit pension plan.
• Employee discounts, wellness program, professional resources.

What you can expect

• This role will work in a hybrid environment with requirements to be onsite, Canadian Blood Services Winnipeg location 50 % of the time Monday to Friday 8-4 with some flexibility.
• Travel will be required quarterly - within Manitoba and Saskatchewan.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada\'s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.If this role resonates with you, we encourage you to apply by providing your up-to-date resume. This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives.We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Emails are sent directly from our system, to ensure you receive them please add donotreply@blood.ca and system@successfactors.com to your safe senders list.Applicants who require accommodation should discuss their needs with us.#LI-HYBRID
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Canadian Blood Services