Job Description

The Resource Specialist will support the organization's efforts towards providing support, programming, and resources to members of our community. The Resource Specialist will assist in the administration of all programming areas.

KEY ACCOUNTABILITIES/RESPONSIBILITIES:

Collaborate, assist and work alongside other staff to ensure effective delivery of WERC programs

Provide referrals to clients to assist them in obtaining services offered by other community organizations

Register community members for WERC programs

Research partnership and referral opportunities

Collaborate with all departments to maintain an update and modify the programs and events schedules

Assist participants during drop-in; printing, fax, phone, computers, general documents

Assist with the service window; greet visitors distribute harm reduction and safer sex supplies, basic needs, hygiene supplies, snacks and drinks

Replenish supplies for service window as needed; prepare snacks

Keep track of inventory, supplies and up-to-date data for reporting

Answer phone, email and in-person inquiries; direct to appropriate programs and staff

Keep resource materials stocked and update as needed

Maintain a clean and welcoming environment for visitors; sweep/mop floors, wipe down tables, chairs, computers and desks, take trash and recycling out at the end of each day

Assist in all programming areas, community BBQ's, summer events and other organized community events; assist in other community activities such as festivals and the AGM

Ensure all relevant health and safety standards are met including the safety of volunteers, and members of the public

Other duties as assigned

QUALIFICATIONS:

High School diploma

Empathy and experience with supporting and working with older, disabled people or historically marginalized populations, children, and families

Self-directed with exceptional organizational and follow-through skills

Strong computer skills; proficient in Microsoft applications

Strong interpersonal and communication skills, and the ability to interact with staff and the general public

Understanding and appreciation of inner-city communities

Ability to work some evenings and weekends

Knowledge of the Daniel McIntyre / St. Matthews neighbourhoods is an asset

Valid Driver's License and clean driver's abstract is required

Willingness to operate a vehicle to collect supplies regularly

Current Criminal Record Check and Child Abuse Registry Check

Legal authorization to work in Canada for the duration of the contract

Job Types: Full-time, Fixed term contract
Contract length: 10-12 months

Benefits:

Flexible schedule Work from home
Work Location: In person