Resort Marketing Specialist

Whistler, BC, Canada

Job Description


Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it\'s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you\'ll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Job Benefits

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
  • MORE employee discounts on lodging, food, gear, and mountain shuttles
  • RSP Options (after 12 months or 2000 cumulative hours of service)
  • Employee Assistance Program
  • Excellent training and professional development
  • Referral Program
Full Time roles are eligible for the above, plus:
  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents
  • Critical Illness and Accident plans
Job Summary:

The Seasonal Resort Marketing Specialist for Whistler Blackcomb is a critical team member for bringing to life the resort brand strategy in the guest experience. This is achieved through events and activations, partner integrations, in-resort messaging and signage, guest-facing promotional material, content capture, go-to-market support, and website ownership. The Seasonal Resort Marketing Specialist will be on the Resort Marketing Team, reporting to the Field Marketing Manager; working cross-functionally to serve as one of the on-the-ground marketing representatives at the resort.

This candidate will have a strong background as a Brand Generalist, with an ability to work cross functionally across numerous stakeholders and departments, manage multiple priorities, and work closely with internal operational departments, vendors, and various town/local/community groups and organizations. This person will assist in delivering results safely and on-time in a fast-paced environment and with an understanding of others\' needs. Flexibility and a positive attitude are crucial. This position is based in-resort. Remote work will not be possible for this position. Weekend and Holiday work may be required.

Job Specifications:
  • Expected Pay Range: $22.00 - $27.09 / hour
  • Shift & Schedule Availability: Full Time
  • Skill Level: Intermediate
Job Responsibilities:
  • Collaborate on events and brand activation plans that bring the resort brand to life. By developing a deep understanding of the market and the resort brand, and bringing an ability to develop strong relationships with cross-functional teams to turn ideas into action, this candidate will assist in the ideation and execution of events, activities and activations that elevate the guest experience in a way that is most meaningful to guests. This includes collaborating with the centralized resort marketing and mountain operation teams. This position will direct external agencies and contractors, vendors, partners and event staff as needed in order to execute activations, events and brand experiences. Also, key is developing strong community partnerships to collaborate on third-party events and activations that support the resort\'s goals, particularly in summer. This person will act as a project manager and collaborate with various stakeholders to prioritize workflows. Managing complex, high-volume and rapidly changing information to bring solutions to problems and opportunities will be a critical function of the role.
  • Help execute partner integration on-mountain/in-resort in partnership with the Strategic Alliance team. This responsibility involves ideating and collaborating with cross-functional teams to create opportunities and value for strategic alliance partners in-resort. This includes delivering successful partner events, activation, signage and other deliverables, as well as facilitating partner photo shoots. This role acts as the on-the-ground marketing representative to align and support partner and resort brand goals.
  • Assist on-mountain/in-resort content capture and the promotion of the resort. In this role, this person will assist all in-resort content capture for the resort, hosting brand and photo shoots with third-party creative and content vendors that will be used for social media and website content, and other Marketing and PR purposes. They will help facilitate the flow of content from the resort location into the centralized content and creative teams. The candidate will bring an ability to manage creative vendors and contractors.
  • Direct and execute in-resort messaging, signage and guest-facing promotional materials in and around the resort. In this role, this person will be responsible for overseeing all aspects of ensuring the manifestation of the resort\'s brand as part of the in-resort guest experience as well as promoting company-wide initiatives and lines of business, which includes, but is not limited to, creation and deployment of in-resort signage and messaging and guest communications.
  • Other duties as assigned
Job Requirements:

Required:
  • Four-year college degree required. Emphasis in marketing, business and/or communications preferred.
  • 2+ years of marketing, event, sales or other related experience
  • Microsoft Office, Social Media channel familiarity
  • Excellent English language and writing skills.
  • High degree of organization, attention to details and level of professional conduct. Self-starter, ambitious and multi-tasker.
  • Must be able to work holidays, weekends and evenings as needed
Preferred:
  • Field Marketing or Event Experience
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 498625
Reference Date: 10/18/2023
Job Code Function: Marketing

Whistler Blackcomb

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Job Detail

  • Job Id
    JD2256303
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    $22 - 27.09 per hour
  • Employment Status
    Permanent
  • Job Location
    Whistler, BC, Canada
  • Education
    Not mentioned