Job Description

At the Upstream Lab, our research is driven by the desire to promote health equity and address social determinants of health. Our research focuses on four streams: 1) integrating health and social care by addressing social needs of individuals in healthcare settings; 2) population health management; 3) using data to enable proactive care, and 4) conducting trials.


We are currently looking for

a full time permanent Research Coordinator II

to support our PREPARED initiative. The

Pandemic Preparedness Engaging Primary Care and Emergency Departments (PREPARED)

initiative aims to build a national, integrated early warning system for pandemics by leveraging real-time clinical data, rapid diagnostic testing, and collaborative networks across primary care and emergency departments in six provinces.


The Research Coordinator II will play a key role in leading the day-to-day coordination of the PREPARED project, working closely with the Project Manager and Scientists. Responsibilities include managing Research Ethics Board submissions, building and maintaining REDCap databases, supporting Research Assistants across multiple sites, assisting with contract submissions, and overseeing data collection, training, and the overall progress of the project.

Duties & Responsibilities:

Prepares research ethics board (REB) applications and submissions, including protocol development and consent form design and revisions; experience with protocol deviations, adverse events, annual renewals


Develops and maintains/updates Standard Operating Procedures (SOPs) and training materials.


Serves as the first point of contact for study-related inquiries from internal teams and external sites, stakeholders, and collaborators.


With guidance from Project Manager, executes participant recruitment strategies through clinics, mail-outs, referrals, and community outreach.


In collaboration with the Project Manager and Research Program Manager, coordinates, trains, mentors, and delegates tasks to Research Assistants, including oversight of quality control.


Supports quantitative data collection, ensuring data quality, adherence to protocols, and effective coordination with project sites.


Develops tools and processes (e.g., workflows, Gantt charts) to enhance team and project efficiency.


Ensures compliance with research regulations and ethical standards


Supports institutional and funder reporting, including interim and final progress reports.


Maintains accurate study documentation, following Good Documentation Practices, and prepares reports for investigators and stakeholders.


Coordinates and presents research findings in various formats (e.g., reports, presentations, abstracts, manuscripts).


Prepares and submits research contracts.


Organizes and facilitates study meetings and steering committee sessions.


Conducts literature reviews, supports data analysis, and contributes to knowledge translation and publication efforts.


Manages honoraria, reimbursements, petty cash, and financial reconciliations.


Fosters team development, collaboration, and capacity building across research projects.


Monitors and ensures compliance with research regulations, quality standards, and safety protocols.

Qualifications

Minimum Bachelor's Degree in Health Science field and 3 years of relevant experience or demonstrable equivalent combination of specialized education and experience. Master's Degree preferred.


Proven ability to coordinate and implement research protocols with responsibilities including participant recruitment, data collection, and ensuring compliance with study protocols.


Experience navigating Research Ethics Board submissions including initial submissions, amendments, renewals and protocol deviations


Experience with REDCap including building, configuring, and maintaining REDCap projects; this expertise is considered a strong asset.


Demonstrates exceptional problem-solving abilities by analyzing complex issues, identifying root causes, and implementing effective solutions independently.


Proactively takes initiative to anticipate challenges, propose innovative ideas, and drive continuous improvement while collaborating effectively within a supportive team environment.


Able to work independently and as part of a team.


Confidently navigates ambiguity and making data-driven decisions to overcome obstacles.


Thrives in a dynamic environment by quickly adapting and taking ownership of projects to deliver results efficiently and effectively.


Excellent attention to detail and proven ability to learn new skills.


Ability to build strong working relationships with team members and diverse stakeholders is essential.


Ability to set priorities and manage time successfully to coordinate workflow around deadlines and shifting priorities.


Experience in knowledge translation, effectively communicating research findings to diverse audiences including policymakers, practitioners, and the public.


GCP, Health Canada Div 5, TCPS required (or to be completed within 2 weeks of hire).


Excellent oral, written, critical thinking/problem solving skills


Brings exceptional professionalism and self-motivation


Strong background in quantitative methods is an asset


Bilingualism (French/English) and/or proficiency in a second language an asset


Unity Health Toronto is committed to creating an accessible and inclusive organization. We strive to provide a recruitment process that is barrier-free and in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. We understand that you may require an accommodation at any stage of the recruitment process. When you are contacted, please inform the Talent Acquisition Specialist and we will work with you to meet your accommodation needs. We want to emphasize that all accommodation requests are handled with the utmost confidentiality, respecting your privacy and dignity.