Job Description

Clinical Research Coordinator II (CRC II)

Join Us at Centricity Research!

Centricity Research is one of the largest clinical research networks in North America. We are a fully centralized Integrated Research Organization (IRO) specializing in conducting Phase I-IV clinical trials in over 35 therapeutic areas: inpatient and outpatient; pharmaceutical, biotechnology, and medical device trials.

About the Role

We're looking for a Clinical Research Coordinator II (CRC II) to support the successful execution of clinical studies through advanced administrative and clinical responsibilities. Building on at least two years of experience as a Clinical Research Coordinator, you'll play a key role in ensuring study activities are carried out accurately, efficiently, and in full compliance with protocol and regulatory standards. In addition to managing your own workload, you may assist with training and mentoring Research Assistants (RAs) and CRC Is.

What You'll Do

Study Coordination & Participant Safety

Conduct study visits in accordance with protocol, GCP, SOPs, and regulatory requirements Ensure the safety and well-being of all study participants, reporting and documenting adverse events appropriately Perform clinical tasks such as phlebotomy, ECGs, vitals, sample collection, and investigational product handling Maintain accurate source documentation, CRFs, CTMS entries, and query resolution

Recruitment, Screening & Enrollment

Support recruitment initiatives to identify and enroll eligible study participants Screen participants against inclusion/exclusion criteria Guide participants through the informed consent process and ensure documentation accuracy Coordinate study visits across the full participant lifecycle

Study Execution & Data Integrity

Accurately complete study documentation, reports, and regulatory files Assist with preparation for monitoring visits, audits, and inspections Perform regular quality control checks on study data and records Collaborate with investigators, management, and sponsors to ensure smooth study conduct Participate in site feasibility questionnaires (FQs) and pre-study visits (PSVs) to support site readiness and study start-up activities

Team Support & Mentorship

Share knowledge and assist with training Research Assistants (RAs) and CRC Is Provide day-to-day guidance to junior team members on protocol compliance and study procedures Support site operations by helping maintain lab supplies, equipment, and administrative needs Participate in site meetings, sponsor trainings, and community engagement events as needed

You Might Be a Great Fit If You:

Have a bachelor's degree in a health, science, or research-related field (or equivalent combination of education and experience) Have 2+ years of experience as a Clinical Research Coordinator (CRC) Are confident performing standard clinical research procedures (phlebotomy, vitals, ECGs, sample processing, investigational product handling) Understand GCP and regulatory requirements and can apply them in practice Enjoy collaborating with investigators, participants, and colleagues in a team-driven environment Are detail-oriented, organized, and proactive in balancing multiple studies Take pride in supporting and mentoring junior team members

Why Centricity Research?

Our Mission

We connect people to scientific advancements through groundbreaking research within a deeply human experience.

Our Core Values

Quality

: We aim for excellence and integrity in everything we do - because lives depend on it.

Care

: We show up for each other, our customers, and our mission - always going the extra mile.

Be the Change You Seek

: We're adaptable, forward-thinking, and constantly improving - for the betterment of all.

One Team

: We collaborate, support one another, and succeed together.

Grow for Good

: We grow with purpose - to expand access to research and improve global health.

Own It

: We take initiative, deliver results, and follow through - with passion and accountability.

Benefits

Comprehensive health, dental, and vision insurance Enhanced EAP - mental health support Flexible PTO + paid holidays Continuing education reimbursement 401(k) / RRSP with company match and immediate vesting

Ready to Apply?

We'd love to hear from you - apply now!



We're an equal opportunity employer committed to building a diverse and inclusive workplace. We welcome applicants from all backgrounds and will provide accommodations during the hiring process upon request.


EDUCATION/EXPERIENCE

Minimum:

CAN: College/University degree in a relevant field of science US: HS/GED CAN/US: Depending on role requirements, specific degree and licensure from designated provincial/state body the location of the clinical site (ex. RN, MLT, etc.) Active BLS certification (for CPU setting) Proficient IV and phlebotomy skills (as applicable to the site requirements) CAN/US: ACRP Clinical Research Certification with at least 18 months Clinical Research Coordinator experience. Scored 7.5 or higher on previous 2 quarterly reviews.

Preferred:

Experience working in a health care environment e.g., blood pressure sphygmomanometers, automated blood pressure machines, weight scales, and ECG machines Knowledge of medical terminology Phlebotomy experience an asset Active ACLS certification (for CPU setting)

CORE COMPETENCIES/SKILLS

Prerequisite (Essential):

Excellent communication skills (verbal and written) Excellent computer skills (MS Word, Excel and Outlook) Attention to detail Ability to manage time efficiently Self-directed Teamwork & Collaboration Proficient level of clinical, interpretive, and analytical skills with organizational skills for project planning Flexible & Adaptable Strong knowledge of ICH GCP, FDA & HC Division 5 guidelines
Foundation:

Conflict resolution Receptive to feedback Empowering & Developing others Empathy Skills Planning and organizing skills Excellent problem-solving skills Achievement oriented Analytical ability Initiative Decision making
Leadership:

Forward thinking Innovative Creative Strategic thinking Self confidence Strong interpersonal skills

PHYSICAL DEMANDS



Physical demands include but not limited to prolonged sitting, light lifting, standing, reaching, walking, and bending. Frequently required to complete work on the computer in a seated position May be required to lift light boxes (10 - 20lbs)

WORKING CONDITIONS



Modern medical office environment or home office environment Required to follow OSHA and CCOHS guidelines, in addition to other local healthcare regulations Required to perform duties in relation to HIPAA, PIDEDA, and other local privacy regulations
Some positions and locations may require work to be done outside of regular business hours (which may include overnights, weekends, & holidays)


BENEFITS



Opportunities to work with internationally renowned physicians Comprehensive health benefits, competitive salary RRSP or 401(k) contribution matching Continued opportunities for growth & development; yearly education allowance * Paid holiday closures and employee appreciation days off