Job Description

Clinical Research Coordinator I (CRC I)

Join Us at Centricity Research!

Centricity Research is one of the largest clinical research networks in North America. We are a fully centralized Integrated Research Organization (IRO) specializing in conducting Phase I-IV clinical trials in over 35 therapeutic areas: inpatient and outpatient; pharmaceutical, biotechnology, and medical device trials.

About the Role

We're looking for a Clinical Research Coordinator I (CRC I) to support the successful execution of clinical studies by managing a mix of administrative and clinical tasks. In this role, you'll work closely with Investigators to ensure study activities are organized, compliant, and aligned with protocol requirements. The CRC I brings strong attention to detail and a solid grasp of study protocols, helping keep research operations running smoothly, accurately, and on time.

What You'll Do

Study Coordination & Participant Safety

Ensure the safety and well-being of all study participants Conduct study visits in line with protocol, GCP, and internal SOPs Collect study-specific assessments (e.g., vitals, ECGs) and maintain documentation accuracy Obtain and maintain proper informed consent

Recruitment, Screening & Enrollment

Promote and support recruitment initiatives to identify eligible study participants Screen participants according to protocol inclusion/exclusion criteria Guide participants through the consent process and ensure proper documentation Schedule and coordinate study visits across the full lifecycle of participation

Study Execution & Data Collection

Perform clinical tasks such as phlebotomy, sample processing/shipping, point-of-care testing, and participant monitoring Accurately complete source documentation, CRFs, queries, and maintain CTMS records Dispense and track investigational products according to protocol Collect and report adverse events, including timely SAE reporting

Quality, Compliance & Site Support

Prepare for monitoring visits, audits, and maintain regulatory files Perform regular quality control checks on source data and documents Support lab supply inventory, equipment maintenance, and administrative needs Assist with community engagement and outreach events as needed

You Might Be a Great Fit If You:

Have a bachelor's degree in a health, science, or research-related field (or equivalent combination of education and experience) Have 2-4 years of experience in a healthcare setting and are comfortable with clinical tools like blood pressure monitors, ECG machines, and weight scales (nice to have, but not required) Have phlebotomy experience -- or are open to learning it where permitted by law (we'll provide the training).Understand basic medical terminology, or are eager to learn it quickly Are passionate about contributing to clinical trials that impact global health Are organized, detail-oriented, and skilled at multitasking in a fast-paced environment Are proactive, collaborative, and take ownership of your work Value open communication and thrive in a team-driven environment

Why Centricity Research?

Our Mission

We connect people to scientific advancements through groundbreaking research within a deeply human experience.

Our Core Values

Quality

: We aim for excellence and integrity in everything we do - because lives depend on it.

Care

: We show up for each other, our customers, and our mission - always going the extra mile.

Be the Change You Seek

: We're adaptable, forward-thinking, and constantly improving - for the betterment of all.

One Team

: We collaborate, support one another, and succeed together.

Grow for Good

: We grow with purpose - to expand access to research and improve global health.

Own It

: We take initiative, deliver results, and follow through - with passion and accountability.

Benefits

Comprehensive health, dental, and vision insurance Enhanced EAP - mental health support Flexible PTO + paid holidays Continuing education reimbursement 401(k) / RRSP with company match and immediate vesting

Ready to Apply?

We'd love to hear from you - apply now!


We're an equal opportunity employer committed to building a diverse and inclusive workplace. We welcome applicants from all backgrounds and will provide accommodations during the hiring process upon request.




EDUCATION/EXPERIENCE

Minimum:

Post-secondary scientific diploma/certification or 2 years minimum experience working in a healthcare setting Experience in Marketing, Sales, or Call Centre or minimum 1 year working with Centricity Research

Preferred:

Experience in Clinical Research


CORE COMPETENCIES/SKILLS





Prerequisite (Essential):

Excellent communication skills (verbal and written) Excellent computer skills (MS Word, Excel and Outlook) Attention to detail Ability to manage time efficiently Self-directed Teamwork & Collaboration Proficient level of clinical, interpretive and analytical skills with organizational skills for project planning o Flexible & Adaptable Strong knowledge of ICH GCP, FDA & HC Division 5 guidelines Foundation:*
Conflict resolution Receptive to feedback Empowering & Developing others Empathy Skills Planning and organizing skills Excellent problem-solving skills Achievement oriented Analytical ability Initiative Decision making
Leadership:


Forward thinking Innovative Creative Strategic thinking Self confidence Strong interpersonal skills


PHYSICAL DEMANDS





Physical demands include but not limited to prolonged sitting, light lifting, standing, reaching, walking, and bending. Frequently required to complete work on the computer in a seated position o May be required to lift light boxes (10 - 20lbs)


WORKING CONDITIONS





Modern medical office environment Required to follow all healthcare industry OHSA and OSHA guidelines Required to perform duties in relation to PHIPA, HIPAA, PIDEDA Some positions may require overnight/weekend hours


BENEFITS





Opportunities to work with internationally renowned physicians Comprehensive health benefits, competitive salary RRSP or 401(k) contribution matching Continued opportunities for growth & development; yearly education allowance * Paid holiday closures and employee appreciation days off