Job Description

Company Description

Informa is a leading academic publishing, business intelligence, knowledge and events business, creating unique content and connectivity for customers all over the world. It is listed on the London Stock Exchange and is a member of the FTSE 100.

Taylor & Francis Group produces high quality, peer reviewed books and journals. We produce unique, trusted content by expert authors, spreading knowledge and promoting discovery globally. We aim to broaden thinking and advance understanding, providing academics and professionals with a platform to share ideas and realise their individual potential.

To find out more about our business and the great career opportunities please go to our Careers Site:



An exciting opportunity to join the Reputation Management team at Taylor & Francis. As a Reputation Communications Manager you will help understand, define, defend and strengthen our reputation and use it as a source of competitive advantage to help us achieve our business objectives.

The essence of this role is \xe2\x80\x9cresearch, write and respond\xe2\x80\x9d. Reporting to the Director of Reputation Management, you will research and develop, messaging, positioning statements, Q&As, business reports and other content for proactive and reactive reputational communications.

This exciting and crucial role will see you work closely with our Publishing Ethics & Integrity team, Legal, our Social Media and Press teams, and other corporate communications functions. To succeed, you\xe2\x80\x99ll need to build outstanding relationships across the business, but especially in Editorial, Marketing, and Production.

What you will be doing:

• Collaborating with internal stakeholders to fully understand, evidence, and summarise issues and provide considered, balanced, recommendations for actions.
• Acting as first-responder to inbound queries coming primarily from media and social media, drafting responses as necessary, building our capability to respond quickly and consistently as we go.
• Working collaboratively across the Corporate Communications team\xe2\x80\x94either leading or contributing\xe2\x80\x94to develop messaging and positioning statements on key topics that affect Taylor & Francis\xe2\x80\x99s reputation.
• Supporting colleagues and teams across the business for communications on reputational issues.
• Connecting with subject matter experts (internal and external) to inform our positioning.
• Developing and maintain an accessible, searchable database of approved messaging on key reputational topics in our industry.

Qualifications

What we are looking for:

• Extensive communications experience: writing/messaging, other content development, planning, campaigns.
• Good experience and understanding of the academic publishing industry.
• A first-rate communicator, you have excellent verbal, written and presentational communication skills.
• Skilled at building relationships, you\xe2\x80\x99re unafraid to knock on doors and able to collaborate effectively at all levels.
• You work closely with others and embrace collaboration.
• A strong sense of curiosity. You\xe2\x80\x99re interested in digging into ideas and arguments.

Additional Information

What we offer in return:

• 25 days annual leave
• A discretionary 3 additional days leave at Christmas
• 4 volunteering days annually
• Day off for your birthday
• Pension contributions
• Seasonal social and charitable events
• Training and development opportunities
• Private health insurance

Additional Information:

Please ensure your application is submitted by the closing date of Friday 8th December 2023.

To do this role in the UK, you must the right to live and work in the UK.

Taylor & Francis Group an Informa Business. Informa is a leading academic publishing, business intelligence, knowledge and events business, creating unique content and connectivity for customers all over the world. It is listed on the London Stock Exchange and is a member of the FTSE 100. Taylor & Francis Group produces high quality, peer reviewed books and journals. We produce unique, trusted content by professional authors, spreading knowledge and promoting discovery globally. We aim to broaden thinking and advance understanding, providing academics and professionals with a platform to share ideas and realise their individual potential.

We know that sometimes the perfect candidate doesn\xe2\x80\x99t exist, and that people can be put off applying for a job if they don\xe2\x80\x99t fit all the requirements. If you\xe2\x80\x99re excited about working for us and have most of the skills or experience we\xe2\x80\x99re looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating-supportive, inclusive environments where our colleagues can succeed. As such, Informa is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, colour, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, citizenship, or other protected characteristics under local law.

Taylor & Francis