Job Description

Representant(e) pour le Service a la clientele

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TECHNICIEN(NE) POUR LE SERVICE A LA CLIENTELE

Etes-vous une personne sociable? Aimez-vous aider les autres? U-Haul recherche des gens sympathiques et motives pour le poste de technicien ou technicienne pour le service a la clientele. A ce poste, vous travaillerez au sein d'une equipe solidaire pour incarner le service exceptionnel de U-Haul, assurant aux clients toute l'aide dont ils ont besoin lors de leurs trajets.

U-Haul offre a ses

techniciens pour le service a la clientele

:

Jours feries, vacances et conges de maladie payes. Stabilite de carriere. Possibilites d'avancement. Precieuse formation sur place. Regime d'avantages sociaux complet, si admissible. Cotisations a un regime enregistre d'epargne-retraite (REER) retenues sur le salaire. Regime de participation differee aux benefices (RPDB), si admissible. Rabais sur des ordinateurs Dell, des hotels et plus encore.

Responsabilites des techniciens pour le service a la clientele

:

Aider les clients tant a l'interieur qu'a l'exterieur du Centre U-Haul avec les produits et services U-Haul Utiliser la technologie uScan sur telephone intelligent pour gerer les locations et l'inventaire. Deplacer et attacher les camions et les remorques U-Haul. Nettoyer et inspecter l'equipement sur le terrain, y compris verifier les niveaux de liquide. Repondre aux questions des clients et les renseigner sur les produits et services. Preparer les factures de location et recevoir l'equipement retourne de locations.

Qualifications minimales pour les techniciens pour le service a la clientele

:

Un permis de conduire valide ainsi que la capacite de garder un bon dossier de conducteur. Un diplome d'etudes secondaires ou l'equivalent.

Milieu de travail :

Ce travail implique des risques moderes ou des risques de malaises qui necessitent des mesures de securite speciales, p. ex. travailler en presence de pieces en mouvement, de machines, d'emanations ou de produits chimiques irritants. On pourra donc exiger le port de vetements ou d'equipement de protection individuelle comme des masques, des lunettes, des gants ou des ecrans faciaux.

Exigences physiques :

Ce travail requiert des actions comportant de l'effort physique comme rester sur place autant a l'interieur qu'a l'exterieur pendant de longues periodes de temps, parcourir des espaces ainsi que se repositionner pour atteindre et utiliser des outils. Il faut aussi pouvoir deplacer de l'equipement pesant un minimum de 23 kg (50 lb) avec ou sans aide.


U-Haul est un employeur offrant l'egalite des chances pour l'emploi. Tous les candidats a un emploi seront pris en consideration sans distinction de leur race, couleur de peau, religion, sexe, identite de genre, nationalite d'origine, handicap physique ou mental, statut en tant que veteran ou veterane, ou de toute autre base protegee par les lois federales, provinciales, etatiques ou locales qui s'appliquent. Des accommodations individuelles sont disponibles sur demande pour les candidats qui prennent part a tous les aspects du processus de selection. Les informations obtenues pendant ce processus ne seront partagees qu'avec les personnes qui ont besoin de les connaitre.


Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Technician. As a Customer Service Technician you will work as part of a supportive team to be the face of U-Haul's exceptional service, ensuring customers get all the help they need on their journeys.

U-Haul Offers Customer Service Technicians:

Paid holidays, vacation, and sick days Career stability Opportunities for advancement Valuable on-the-job training AD&D insurance RRSP payroll deduction plan Life insurance if eligible Deferred profit-sharing plan if eligible Discounts on Dell computers, hotels, and more Prescription Plan if eligible

Customer Service Technician Responsibilities:

Assist customers inside and outside U-Haul Center with U-Haul products & services Use smartphone-based U-Scan technology to manage rentals and inventory Move and hook up U-Haul trucks and trailers Clean and inspect equipment on the lot including checking fluid levels Answer questions and educate customers regarding products and services Prepare rental invoices and accept equipment returned from rental

Customer Service Technician Minimum Qualifications:

Valid driver's license and ability to maintain a good driving record High School Diploma or equivalent

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes, or irritant chemicals. May be required to use protective clothing, or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion such as long periods of remaining stationary, moving around an office and occasionally outdoors, positioning oneself to reach objects at varying heights, and moving equipment weighing a minimum of 50 lbs assisted or unassisted.







U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.



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About Us

Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need. After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis.


U-Haul co-founders L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born.


U-Haul Holding Company and its family of companies, including U-Haul, have strived to create a culture of health and wellness. As of February 1, 2020, and consistent with applicable law, no U-Haul Holding Company or its family of companies will hire individuals in states where it may lawfully decline to hire individuals who use nicotine products (Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia and Washington). This policy will not apply to team members hired before February 1, 2020.