We are seeking a dedicated and knowledgeable Immigration Consultant to join our team. In this role, you will provide expert guidance and support to clients navigating the complexities of immigration processes. Your ability to communicate effectively, manage projects, and analyze client needs will be essential in helping individuals and families achieve their immigration goals. The ideal candidate will possess strong organizational skills and have a background in customer service.
Responsibilities
Advise clients on immigration options and processes, ensuring compliance with all legal requirements.
Prepare and submit immigration applications, petitions, and supporting documentation accurately and timely.
Conduct thorough assessments of client situations to determine the best course of action for their immigration needs.
Maintain detailed records of client interactions, application progress, and case outcomes using various databases.
Provide exceptional customer service by addressing client inquiries and concerns promptly.
Collaborate with team members to streamline processes and improve service delivery.
Utilize Microsoft Office applications (Word, Excel, PowerPoint, Outlook) for documentation and presentations.
Manage multiple cases simultaneously while adhering to deadlines through effective time management skills.
Lead presentations or workshops on immigration topics as needed.
Experience
CICC membership is required.
Proven experience in an administrative role with a focus on customer service or project management is preferred.
Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Access) and familiarity with SharePoint.
Excellent communication skills in English.
Experience with records management, filing systems, and databases is essential.
Strong negotiation skills with the ability to advocate for clients effectively.
Leadership experience is a plus, showcasing your ability to guide teams or projects successfully.
Job Type: Full-time
Pay: $36,400.00-$45,500.00 per year
Work Location: In person
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