Job Description

Reporting to the Digital Adoption and Transformation Manager, or designate, the Change Management Specialist will be responsible for leading transformation initiatives across the City. The Change Management Specialist will work with a diverse group of stakeholders to implement change and ensure the successful adoption of technology-related projects. This role will support teams in navigating complex change by providing subject matter expertise, developing tailored strategies, and being an exemplary ambassador for change.

Responsibilities:

Devise and implement organizational change management (OCM) strategies to support the transformational initiatives Cultivate and maintain trusting relationships with a diverse group of internal and external stakeholders. Ensure OCM methodologies are applied to support ongoing initiatives Act as a change champion, identify risks, and develop strategies to mitigate resistance throughout the change process Develop stakeholder communication, engagement activities and create informative and engaging communication materials Collaborate with subject matter experts to develop training content, create supporting materials, and manage project activities and communications Evaluate change activities to assess stakeholder awareness, readiness, and adoption Perform other duties as assigned Support and demonstrate the City of Oshawa's core values of Authenticity, Courage, and Trust

Requirements:

Demonstrated knowledge and skills normally associated with a four (4) year university degree in Business, Psychology, or Social Sciences, and a minimum of six (6) years of relevant experience supporting organizational change management (OCM) initiatives. An equivalent combination of relevant education and experience will also be considered Knowledge of OCM principles, methodologies and tactics PROSCI certification is an asset Advanced computer skills and experience with Microsoft Office Suite, OneDrive, SharePoint, Canva, Adobe Captivate, Learning Management Systems, and similar applications Exemplary diplomacy, influence, facilitation, and people management skills Ability to adapt to ambiguity and frequent changes to project timelines and assignment deadlines. Experience in developing training plans and training materials and facilitating meetings and working groups Excellent analytical skills and attention to detail Excellent written and verbal communication skills

This position is eligible for hybrid work.


As a condition of employment, the City of Oshawa will require successful candidates to undergo a Criminal Records and Judicial Matters Check.

What the City Offers:

Competitive salary Comprehensive benefits package Pension (OMERS) Professional development opportunities and/or education reimbursement Paid professional association membership for certification maintenance Free on-site parking Hybrid work * Employee perks and wellness programming