Job Description

Navigate Complexities. Create Change. Together. This is our purpose at CUPS

. Our unique integrated approach to care empowers people to work holistically to create and achieve goals that support their well-being and builds readiness to navigate and access support in the community. As a formative presence, we work together to build better systems and a stronger community.

Clients depend on us, supporters trust us, and partners count on our collaboration. We do not take this responsibility lightly - we are accountable for our words, our actions, our relationships, and most importantly, ourselves. Through a compassionate lens, we afford every person dignity in their interactions with us. We proactively seek opportunities for continuous learning with open minds and transformative spirits. Through our culture, rooted in our values, we will achieve our purpose and ambition.

The Opportunity

We are looking for a

Registered Social Worker, Team-Based Care

to join our

Welcome to CUPS Team

.

The Registered Social Worker (RSW) is a key clinical member within the Walk-In Team, supporting team-based care for CUPS clients. You will guide and mentor interdisciplinary team members, including new staff and practicum students, in trauma-informed, anti-oppressive, and ethical practice.

The RSW leads case conferences for clients with complex needs, provides clinical consultation, and facilitates internal workshops to build team knowledge of community resources and service navigation. Your leadership will strengthen team cohesion and enhance the quality of care delivered to clients facing multiple barriers.

Location:

Onsite, CUPS - 1001 10 Ave SW, Calgary

Reports to:

Manager, Coordinated Care

Contract type:

Permanent

Schedule:

Full-time, Mon to Fri,

37.5

hours per week

Starting salary:

$55,906 - $58,673

Key Responsibilities

Create an approachable, caring and trauma-informed environment for clients in each interaction. Serve as a key clinical member and leader within the Walk-In Team, supporting team-based care for CUPS clients. Promote, and model CUPS team-based care approach and ensure the integrity of CUPS client care philosophy is maintained. Participate in the CUPS mission to support the learning and development of new professionals, including practicum students, through preceptorship activities and support the education and training of all learners stationed within CUPS. Lead case conferences for clients with complex needs to ensure comprehensive and coordinated care planning. Offer clinical consultation to team members to support best practices and informed decision making. Facilitate internal workshops focused on building team knowledge of community resources and effective service navigation. Foster team cohesion through leadership and collaboration to enhance quality of care. Demonstrate a commitment to best practice and evidence-based medical care through participation in quality improvement work. Exercise clinical judgment and autonomy in risk assessment, care planning, and decision-making. Participate in crisis response and provide leadership during team debriefs and case reviews.

Employment requirements

Bachelor of Social Work (BSW) or a Diploma of Social Work from an accredited institution required. Candidates with a Diploma of Social Work require 5+ years of experience, and a candidate with a BSW requires 2+ years of experience. Active registration and good standing with the applicable regulatory body (e.g., Alberta College of Social Workers) an asset. Eligibility to register with the Alberta College of Social Workers will be considered.

What you bring:

Experience in front-line work, preferably in a community health or social services setting. Experience working with individuals facing multiple barriers such as poverty, homelessness, mental health challenges, substance use, and trauma. Demonstrated experience in interdisciplinary, team-based care environments and ability to work independently. Strong understanding of trauma-informed care, Adverse Childhood Experiences (ACEs) and the socio-environmental determinants of health. Skilled in clinical judgment, care planning, crisis intervention, and risk assessment. Knowledge of systems navigation across housing, healthcare, income support, and legal sectors. Excellent communication, documentation, and advocacy skills, including the ability to write professional support letters for client needs. Ability to analyze data and contribute to outcome measurement and program evaluation. Experience facilitating staff training or external capacity-building sessions. Knowledge of community-based resources in Calgary.

Work Conditions

May be exposed to infectious waste, diseases, and conditions Manual dexterity required to use desktop computer and peripherals. Intermittent physical activity including walking, standing, sitting, lifting and supporting patients Exposure to stressful events and trauma

Ready to Join Us?

Submit your resume and cover letter

, including your salary expectations.

We thank all applicants for their interest; only those selected for interviews will be contacted.

Job Types: Full-time, Permanent

Pay: $55,906.00-$58,673.00 per year

Benefits:

Casual dress Dental care Employee assistance program RRSP match
Application question(s):

Do you have a Bachelor of Social Work or a Diploma of Social Work? Do you have an active registration and good standing with the applicable regulatory body (e.g., Alberta College of Social Workers)? Have you submitted the required cover letter? Please highlight your salary expectations. What prompted you to apply to CUPS? Do you have experience in front-line community health or social services work, supporting individuals with complex needs? If yes, please list key areas (e.g., mental health, housing, trauma-informed care).
Education:

Bachelor's Degree (preferred)
Experience:

Social Work : 2 years (required)
Work Location: In person