The role of the Regional Sales Trainer is pivotal in delivering on-site training to specific locations within the region, with a primary focus refining the sales process, and enhancing the sales and overall customer experience skills of Tesla Advisors. These efforts are geared towards positively impacting sales KPIs.
Reporting directly to the Regional Manager, the Regional Sales Trainer collaborates closely with the Learning & Development Team to effectively execute strategies that align with Tesla's mission of accelerating the world's transition to sustainable energy. The ideal candidate for this position should be proactive, well-organized, adaptable, results-oriented, and above all, dedicated to cultivating the professional development of others.
What You'll Do
Partner with Territory Director, Regional Sales Managers, Sales Managers, and Training Team to identify training needs
Co-create site-specific learning plans and recommendations in close coordination with the Training Team, ensuring alignment with readiness targets and associated business metrics and provide on-site support for performance enhancement or onboarding as required
Conduct in-depth assessments of sales skills and techniques, delivering on-site training and coaching tailored to specific behaviors with the aim of influencing KPIs
Provide coaching that emphasizes the Tesla Sales process and systems, amplifying their effectiveness and efficiency
Champion a customer-centric approach, coaching individuals toward behaviors that drive exceptional customer satisfaction
Effectively communicate and furnish reports detailing observed behaviors, coaching opportunities, and actionable recommendations to the Training Team and Leadership Team
Express expert understanding of Tesla products, processes, and tool
What You'll Bring
Experience as a level TA3 or higher, and demonstrated track record of exceptional performance as a top-ranking Tesla Advisor
Demonstrated ability to create an exceptional customer-centric experience
Dedicated to coaching and developing team members and the ability to lead complex problem-solving activities and initiatives
Cultivating collaborative relationships, effectively serve as a partner and consultant to regional leadership and staff, and make valuable contributions to cross-functional teams
Maintain a robust knowledge base and extensive practical experience in Tesla products, sales processes, and systems
Proficiency in Microsoft 365 Suite and learning technologies
Valid driver's license required, valid passport is preferred, up to 75% travel
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
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