General Description: Provides one on one training and classroom style training to new and existing security staff. Develop training curriculum for security personnel including screeners, supervisors, control room supervisors ensuring they are trained on all SOP and client policies and procedures.Position: Field Trainer Datacenter Physical SecurityReports To: Campus Security ManagerLocation: Greater Toronto AreaDOE SUMMARY: The Field Trainer (FTO) serves as the principal training resource for a datacenter campus or metro location. In addition to providing training, job functions may include problem resolution, service enhancement, and process improvement as it pertains to safety and training. The field trainer reports directly to the campus security manager, and will work closely with other site, regional, and headquarter leadership. This position will have no direct reports but will work closely with campus leadership to assess employee, site, and campus needs.ESSENTIAL FUNCTIONS:1. Serves as primary point of contact for onboarding and sustainment training.2. Trains and certifies new security personnel and maintains required training documentation, asking for assistance from Administrative Coordinators (AOs) as needed.3. Spends a portion of the day in the field conducting in person training with security personnel.4. Responsible for tracking training completion.5. Prioritizes safety awareness among the campus team and champions safety initiatives developed at the global and regional program level.6. Coordinates with local leadership and headquarters training team to develop site plans, roll out training, etc.7. Ensures all site personnel adhere to policies and standard operating procedures.8. Recommends onboarding and training scheduled in accordance with training needs for security staff to the site and campus security managers.9. Assists with audit compliance as it relates to training.10. Conducts recurring audits and prepares and submits critical and confidential information to campus leadership.11. Maintains required training and safety documentation, ensuring accuracy in accordance with established policies and procedures.12. Provides feedback on competence, compliance, and morale to campus site leadership.13. Performs additional tasks assigned by management.14. Identifies security shortfalls and offers suggestions from improving the security program.15. Evaluates and escalates potential safety issues within the facility.16. Required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Notify supervisor upon becoming aware of unsafe working conditions.MINIMUM HIRING STANDARDS
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