Job Description

Date Posted: 11/02/2023
Req ID: 34785
Faculty/Division: Faculty of Arts & Science
Department: Faculty Registrar
Campus: St. George (Downtown Toronto)
Position Number: 00054919

Description:

About us:

The Faculty of Arts & Science is the heart of Canada\xe2\x80\x99s leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs.

We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.

Your opportunity:

The Office of the Faculty Registrar works closely with departments and colleges at the University of Toronto, concerning virtually all matters relating to Arts and Science students. Our department members are dedicated to aiding all students to the greatest extent to make their university experience as smooth and seamless as possible. We coordinate personal, financial, and academic counselling, registration and enrolment, student records, transfer credit, petitions, final
examinations, and graduation.

Under the general direction of the Associate Director, Relationship Management and Events, theRecruitment Officer \xe2\x80\x93 Relationship and Event Management plans and implements events, updates online content and utilizes the Faculty\xe2\x80\x99s constituent relationship management system (CRM) to assist the Faculty in meeting its undergraduate recruitment and enrolment goals. ). In all cases, the position involves close contact and cooperation with the 29 departments and seven colleges in the Faculty, the central and divisional student recruitment teams, as well as high school teachers, school counsellors, students and parents.

Your responsibilities will include:

• Fostering and maintaining a network of external contacts to support recruitment strategies. Collaborating in a cross-functional team environment, the incumbent will also execute CRM campaigns to effectively market the Faculty to prospective students and applicants, including the creation and management of online chats, email templates, and registration pages for recruitment and applicant events
• Determining appropriate schools to visit based on an analysis of aspects of data management and analytics including: data quality and accuracy (bulk edits, imports, exports and duplicate checks); email segmentation tailored to student interests; and the creation of detailed, data-driven reports on all unit activities
• Delivering student recruitment presentations and representing the Faculty and the University at schools, fairs, and on-campus and regional events where appropriate, and will give presentations on the Faculty and U of T to large groups of prospective students and parents
• Promoting programs at recruitment events, including development, promotion and execution of the Faculty\xe2\x80\x99s domestic recruitment and applicant events, including the Faculty\xe2\x80\x99s presence at the Ontario Universities\xe2\x80\x99 Fair, Fall Campus Day, Fall Preview, and regional applicant events both in and outside of Canada, the Campus Tours PLUS program, and virtual events such as livestreams and chats across Canada.
• Developing content for marketing and/or promotional materials. by updating Future Students and Newly-Admitted Students sections of the Arts & Science website accurate and up-to-date, and participating in the recruitment communications working group to ensure that both online and hardcopy recruitment materials are disseminated to target markets in a strategic manner.
• Advising potential applicants, students, parents, and/or guidance counselors on admissions criteria and processes by probing and providing a range of options and possible consequences
• Keeping well-informed on University programs, policies and procedures

Essential Qualifications:

• Bachelor\'s Degree or acceptable combination of equivalent experience.
• Minimum 4 years\xe2\x80\x99 of recent and related experience in an undergraduate student recruitment and/or admissions environment within a large post-secondary institution
• Experience with data collection and generating reports
• Experience in developing online communication strategies is required. Proven event planning experience in a large, post-secondary institution for recruitment purposes required
• Demonstrated experience counselling and advising prospective students and parents on academic matters
• Experience developing and presenting content to diverse groups.
• Demonstrated experience using content management systems.
• Well-developed project management and problem-solving skills.
• Demonstrated excellent oral and written communication and presentation skills
• Well-developed project management and problem-solving skills.
• Facility with statistical data.
• Demonstrated organizational and time management skills.

Assets (Nonessential):

• Experience and knowledge of University of Toronto policy and procedures
• Experience with CRM database
• Experience creating and editing HTML and CSS code preferred.
• Experience using a database email template editor highly desirable.

To be successful in this role you will be:

• Approachable
• Communicator
• Courteous
• Organized
• Possess a positive attitude
• Team player

This is a one-year term position, with the possibility of renewal.

Closing Date: 11/13/2023, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Term
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 12 -- $78,308 with an annual step progression to a maximum of $100,144. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Student Services

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

University of Toronto