Job Description

Company Description

At Sleep Country Canada/Dormez-vous? (SCC/DV), we are inspired every day through our purpose to transform lives by awakening Canadians to the power of sleep and our vision to champion sleep as the key to healthier and happier lives, helping everyone achieve better tomorrows through better tonight\'s.

Guided by our values - We CARE About People; We WIN Together; We DREAM Big and We DELIVER with Excellence - we are building on our 28-year foundation of taking care of each other and our customers\' sleep needs, with passion and commitment to be the best that we can be. We invest in our sleep ecosystem, innovative products, world-class customer experience, our communities and diverse best-in-class team to be Canada\'s leading sleep partner.

We\'re looking for a Receptionist/Office Coordinator to join our growing company and play a key role in our customer experience by ensuring each purchase ends in a smile!



In this role you will:

• Follow office workflow procedures to ensure maximum efficiency
• Maintain files and records with effective filing systems
• Manage and direct phone calls and correspondence in a friendly and professional manner
• Organize and direct ingoing and outgoing mail and coordinate all mail/courier requests
• Welcome visitors and internal associates and issue visitor badges and ensure sign in
• Monitor office expenditures, supplies inventory and place orders as needed
• Maintain office equipment (ie., ensure copiers are operational and fully stocked with toner, paper, etc.)
• Support meeting and conferencing needs
• Maintain a clean and organized office environment
• Provide administrative support to various departments and any Ad hoc projects as directed by the reporting manager

Qualifications

The Qualifications and Experience we like to see:

• High School Diploma
• 1-2 years of experience in a similar role
• Excellent interpersonal, communication and customer service skills
• Must be able to deal with situations with tact and diplomacy
• Strong problem-solving, time management and multi-tasking skills

Additional Information

Why members of our Corporate team love working at Sleep Country Canada/Dormez-vous?:

• This is not a job but a CAREER with opportunities for growth and advancement
• Diverse and inclusive work environment
• We will invest in you and provide extensive training, mentoring and continuous development
• Access to our in-house learning platform with over 16,000 digital courses taught by industry experts in a variety of languages
• Full medical, dental benefits and a Deferred Profit Sharing Program
• Annual Wellness Credit for any products/services that improve your health and well-being, ie., health assessments, nutrition counselling, hiking shoes, a yoga outfit or fitness equipment!
• Associate Discount Program where you will be able to enjoy some of the world\'s best sleep products
• Maternity/Parental leave top up benefits
• Tuition Reimbursement Program that covers professional AND personal development
• Long service awards, celebrations and other social events
• Associate Referral Program
• Paid day off to volunteer at your local charity of choice
• Recognized as one of Canada\'s Most Admired Corporate Cultures in 2022 by Waterstone Human Capital

Commitment to Equity, Diversity, Inclusion & Belonging (EDI&B)

At SCC/DV, we are committed to building a company culture of inclusion and diversity where differences are embraced and valued, this allows us to better understand and meet the needs of our customers and the communities we serve. We want to ensure every job applicant is treated fairly and with respect regarding race, national or ethnic origin, religion, age, gender, sexual orientation, or disability.

About Sleep Country Canada/Dormez-vous?

Sleep Country is Canada\'s leading specialty sleep retailer with a purpose to transform lives by awakening Canadians to the power of sleep. Sleep Country Canada operates under the retailer banners; Sleep Country, Dormez-vous, Endy, Hush and most recently acquired, Silk & Snow. The Company has omnichannel and ecommerce operations including 289 corporate-owned stores and 20 distribution centers warehouses across Canada. Recognized as one of Canada\'s Most Admired Corporate Cultures in 2022 by Waterstone Human Capital, Sleep Country is committed to building a company culture of inclusion and diversity where differences are embraced and valued. The Company actively invests in its sleep ecosystem, innovative products, world-class customer experience, communities and its people. For more information about Sleep Country, please visit .

Sleep Country