Job Description

Job Posting

Receptionist

Full-time, 1 year term

The Canadian Mental Health Association Manitoba and Winnipeg, is part of a 100-year-old nation-wide non-profit organization that promotes the mental health of Canadians and supports the resilience and recovery of people experiencing mental illness.

CMHA Manitoba and Winnipeg is committed to our workforce reflecting the diversity of the communities within which we work. As such, we encourage applications from persons with disabilities, members of visible minorities, First Nations, Inuit, and Metis people, people of all sexual orientations and genders, and others who may contribute to the diversity of our staff. Personal experience with mental illness and or addiction, either through self or a loved one, is an asset.

The Opportunity

We have a fulltime, one year term position available for receptionist to work under the leadership of the Operations Manager. This rolewill provide reception support to ensure the mission, vision, and values of CMHA (Canadian Mental Health Association) Manitoba and Winnipeg are carried out in an effective and timely manner. This role will welcome those we support with compassion and understanding.

The Position

This role will demonstrate excellent verbal and written communication skills as well as work ethics. They will be the "first face" of our division/branch. Working at the front desk, the Receptionist manages incoming queries from the public via fax,telephone, in person visits, and email. The Receptionist is an outgoing, flexible, and proactive individual. The ideal candidate will have an ability to warmly interact with individuals from very diverse backgrounds and circumstances without judgment, be able to set firm boundaries, and respond to a variety of situations as needed.

The hourly wage scale for this position falls within Band 1, $16.00 and $20.85, of the Collective Agreement, with 35 hours of work per week.

The Qualifications

REQURIED

High school diploma or equivalent. Proven front desk experience, preferably in a community services or mental health setting. Knowledge of mental health terminology and sensitivity to the unique challenges associated with mental health issues. Proficiency in MS office software, office technology, and general office procedures. Effective communication, organizational, and multitasking skills. Ability to handle stressful situations with empathy and professionalism. Discretion in handling confidential information and effective problem-solving abilities. Team collaboration, adaptability, and a professional demeanor are essential qualities. Satisfactory criminal and vulnerable sector check. Satisfactory child and adult abuse registry checks. Legally entitled to work in Canada. Acceptable work record.

PREFERRED

Additional education or certification in office administration or community services. Familiarity with relevant privacy laws and regulations.

Total Rewards

CMHA offers an inclusive and respectful culture along with paid leaves for vacation, illness, bereavement, and mental health. A flexible working environment, supporting work life balance, with paid extended health, dental, employee assistance programming and life insurance benefits. A defined benefits pension plan is equally cost shared between CMHA and the employee, long term disability is 100% employee paid, when eligible. There is annual support for upgraded vehicle insurance and professional development. Employees enjoy 12 paid general (statutory) holidays per year as well as a paid closure between December 24 that noon up to and including January 1st.

The Process

Please submit your resume and a cover letter by

September 9, 2025

, indicating Competition Number

25-091

to careers@cmhawpg.mb.ca

CMHA will respond to requests for reasonable accommodations throughout the interview process. Please advise in your cover letter if you require any accommodations.

VALUES

Work hard to listen | Support one another |Create strong connections | Be curious |Discover better ways | Focus on impact |Serve with passion |Embrace IDEA - Inclusion, Diversity, Equity, Accessibility | Honour lived experience |Believe it's possible

Job Type: Full-time

Pay: $16.00-$20.85 per hour

Benefits:

Casual dress Company events Company pension Dental care Employee assistance program Extended health care Life insurance Paid time off Vision care
Application question(s):

How familiar are you with mental health terminology?
Education:

DCS / DEC (preferred)
Experience:

front desk: 1 year (required)
Work Location: In person