Job Description

Position Profile

You are an organized and personable receptionist with a passion for creating a welcoming and efficient environment in a physio/health clinic setting. You thrive in dynamic environments, adapting effortlessly to the needs of clients and team members alike. You possess exceptional communication skills, strong attention to detail, and a deep understanding of clinic operations. You are open to learning how to manage schedules, coordinate appointments, and provide excellent client service while maintaining a calm and professional demeanor. In this role, you'll be an integral part of our healthcare team, ensuring seamless front-desk operations and contributing to a positive experience for every client.

What We Offer

A competitive compensation package

A supportive and collaborative team environment

Flexible scheduling to promote work-life balance

Opportunities for professional development and growth

A modern, well-equipped clinic with comfortable staff amenities

Convenient on-site parking

Comprehensive administrative systems to streamline your workflow

Qualifications

Proficiency in computer systems, including Microsoft Word

Excellent organizational and multitasking skills

Strong verbal and written communication abilities

A friendly and professional demeanor with exceptional customer service skills

Ability to handle sensitive information with confidentiality

Previous experience in a healthcare or clinic setting is an asset

High school diploma or equivalent (additional education or certification in office administration is a plus)

Duties & Responsibilities

Serve as the first point of contact for clients, providing a warm and professional welcome in person, via phone, or email

Manage appointment scheduling, confirmations, and cancellations efficiently using clinic management software

Maintain an organized and well-functioning front desk, including handling client check-ins, collecting payments, and processing insurance claims (if applicable)

Address client inquiries and concerns promptly, ensuring a positive and supportive experience

Keep accurate and up-to-date client records in accordance with clinic policies and confidentiality standards

Collaborate with clinical and administrative staff to ensure seamless operations and a high standard of care

Assist with inventory management and ordering supplies for front desk and clinic needs

Uphold a clean and professional reception and waiting area to enhance the client experience

Contribute to a team-oriented atmosphere, supporting colleagues and participating in team meetings or training sessions as needed

About Intercept

Founded in 1985, we are a team of health practitioners with an unwavering commitment to excellence and the betterment of lives. We're powering a movement for proactive, preventive healthcare informed by evidence-based scientific research.

Our therapeutic pillars are:

1) Treat the source--not only the symptoms

2) Transforming modern science into practice

3) Personalized care, every time

4) Pioneering preventive wellness

Working at Intercept

We are a family

--and like family, we support one another and take pride in each other's success. But also like a family we have high expectations of each other. We work toward ambitious goals that demand top performance at all times--then we strive to do better.

We understand that our strength comes from our team. Hence, we prioritize creating an environment where each member feels valued, inspired, and equipped to reach their highest potential. We're always on the lookout for talented clinicians eager to enhance their expertise and embrace the unique Intercept approach to healthcare. Join us and elevate your professional journey to unprecedented heights, all while playing an integral role in redefining wellness for countless individuals.

Please submit your resume to admin@Interceptrehab.com with the title of the position in the subject line.

We thank all applicants for their interest, however, only candidates selected for an interview will be contacted.

Intercept is an equal opportunity employer.

Job Type: Part-time

Pay: $20.00-$23.00 per hour

Benefits:

Extended health care Wellness program
Education:

Secondary School (preferred)
Experience:

Front desk: 1 year (preferred) Administrative: 1 year (preferred)
Language:

Any other languages besides English (preferred)
Work Location: In person