Job Description

Roger's Motors Auto Service is the newest and fastest-growing auto shop in Oakville, committed to delivering top-notch, customer-first service. We are seeking a highly organized, professional, and enthusiastic receptionist to join our team. As the first point of contact, you'll play a vital role in creating a welcoming environment and ensuring our operations run smoothly.

Key Responsibilities:

Customer Communication:

Manage incoming phone calls and emails with professionalism, responding promptly to inquiries and providing excellent customer service.

Appointment Booking:

Schedule service appointments efficiently, coordinating with customers and technicians to optimize daily operations.

Schedule Management:

Handle and update the service schedule, ensuring accurate tracking of appointments, arrivals, and follow-ups.

Customer Updates:

Proactively notify customers on part status, service progress, and completion times to keep them informed and satisfied.

Administrative Tasks:

Photograph incoming vehicles for documentation, enter invoices into our software system, and assist with basic administrative duties to support seamless workflow.
Qualifications:

Preferred:

Experience in the automotive industry or a similar front-desk role.

Required:

A valid driver's license. Excellent verbal and written communication skills with a customer-oriented approach. Strong organizational skills and keen attention to detail. Proficiency in Microsoft Office and basic software tools; familiarity with invoicing or scheduling systems is an asset. Ability to multitask effectively in a fast-paced environment while maintaining a positive demeanor.
Why Join Us?

Be part of a dynamic and supportive team in a thriving auto service center. Enjoy opportunities for growth in a reputable, community-focused business. Contribute to an environment that prioritizes customer satisfaction and team collaboration.
If you are a motivated individual with a passion for customer service and administrative excellence, we would love to hear from you!

We are looking forward to meeting you and would love to welcome you to our team!

Job Type: Full-time

Pay: $18.00 per hour

Work Location: In person