Job Description

Responsibilities:

Welcome clients, families, and visitors to TVCC. Monitor and accept appointments on arrival, and share supporting information (i.e., parking, directions) Limit access to the building and re-direct general public Operate a multi-line phone system; receive and direct incoming calls, request additional information from callers as needed Manage incoming and outgoing mail and deliveries. Support the volunteer mail delivery program Support the Emergency Response system; accept calls to the emergency line and activate centre- wide response procedures Receive and direct maintenance requests and service contractors to the FR team Support incoming and outgoing equipment in cooperation with relevant programs Perform administrative duties such as managing the Reception Resource Manual, staff contact lists, updating and managing forms and information binders used at reception Maintain a safe and welcoming environment and tidy/secure reception area

Qualifications:

Minimum 1 year college or related experiential learning Highly developed interpersonal and communication skills Strong customer service skills and a professional and friendly manner with visitors, clients, volunteers, and staff Ability to be flexible and responsive, and acclimatize quickly to new or challenging situations Ability to maintain composure in difficult and/or challenging situations, including activation of Emergency Response codes Strong computer skills including proficiency in Microsoft 365 and Outlook Exercise mature judgment and able to work with minimum supervision Proficiency in French at the novice/elementary level or above is preferred
Salary Range: $25.89 - $28.57

Application Deadline

October 3rd, 2025

Interested in Applying?

Please email your resume (as an

attachment in .pdf

or

Microsoft Word

format) to Human Resources at apply@tvcc.on.ca (apply[at]tvcc[dot]on[dot]ca). In the subject line of your email, please indicate the position you are interested in.


While all applications are appreciated only those selected for an interview will be contacted.


TVCC is committed to making our recruitment and selection process accessible to all candidates. Accommodations for disabilities are available upon request.